In this episode of The AI Opportunity, Moshe Winegarten β fintech and payments leader with experience at Visa, Checkout.com, and Ecommpay β joins us to explore how AI is transforming the financial services industry from the inside out.
From early use cases in fraud detection to the rise of intelligent customer experiences, Moshe shares how AI is helping financial institutions move faster, improve decision-making, and operate more securely without losing sight of the people behind the systems.
He also speaks candidly about what leaders often get wrong when introducing new technology, why AI success depends on data quality and collaboration, and how to bring teams along through change.
For leaders in fintech, payments, and financial services, this episode offers a grounded look at how to adopt AI sustainably β by balancing innovation with trust, structure, and human insight.
Chapters:
00:00 Introduction
01:30 Looking Back: Early Experiments in AI and Automation
03:45 From Hype to Reality: Where AI Is Actually Delivering
05:25 AI in Financial Services: Real Use Cases
07:30 A Framework for AI Adoption
09:05 Finding the Biggest Opportunities
10:10 The Data Challenge: Why Foundations Matter
12:30 Leading the Human Side of AI Adoption
15:20 How to Start: Practical Advice for Leaders
18:00 Avoiding Common Pitfalls
19:30 Building Sustainable AI Culture
22:30 Quickfire Round
25:00 Closing Reflections
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