This week's episode addresses how to respond to patients that ask for  things that don't necessarily fit our vision when it comes to how we can best serve them. Maybe they want to come in during a time when we can't give them one on one attention, maybe they want to make payment arrangements that would be more appropriate outsourcing, or maybe they want to use insurance in which you aren't on the 'list'.

Listen in to find out if you might be saying things that  could be getting in the way of the patient relationship and even affect things like case acceptance and referrals!

Register now for our Virtual Front Desk Goddess Retreat! January 22nd, 2021,  9 am - noon, Central time. $298 for your entire team - call Amy to register, 800-592-7239 and mention this podcast to save $50

You can also register on our website - www.bradygroupllc.com, and enter code FDGR for your $50 discount!

** Tuition waived for Brady Group All-Access members - just register with Amy to receive your link! [email protected]