Dustin had two experiences lately that taught the value of customer service.

Dana Schau joins us again to share her experience, as a woman, getting into the appraisal profession. She also shares more about her move from Michigan to North Dakota and what a rural appraiser deals with.

Part of understanding the loss side of the profit and loss statement is understanding what you can and cannot live without.

If you have not yet heard of Chat GPT, stay tuned. If you have heard of it and used it a little, but are curious as to how Artificial Intelligence is changing the valuation world, this episode is for you. Dustin takes you through actual examples of how Chat GPT can be used in your appraisal business.

In slow times, it is important to look at our business losses and decide what can stay, what needs to go, and what needs to be adjusted. Dustin helps you dig into your P&L and know what and where to make changes.

Ernie Ramos of Advanced Appraisal Associates, INC in Chicago joins Dustin to talk about diversification. Ernie has set up a successful appraisal business doing a variety of products and it has been good to him in the downturn.

Dustin's favorite part of the P&L is the profit side. That is where production takes place, but it is not just about understanding what the Profit is; it is also about understanding the details of such analysis.

Tim Andersen is back. In part of the Dear USPAP Instructor series, Tim answers the question about neighborhood definitions and even delves into mineral rights.

Normalcy Bias; it keeps us from moving when the fire alarm goes off and it keeps us from building our business when things are slow.

It is Women's History Month. Today, Dustin interviews two, veteran appraisers who happen to be female. What has their experience been in a world dominated by men?