We have all been there. We have an appointment for an observation set up and then it is cancelled. Who is now responsible for letting the home owner, agent, or contact that you will not be there? Dustin gives his opinion.

The golden rule works at your office and will work with your Virtual Assistants, or VAs, across the world. Treat them like human beings and they will treat you well. Dustin gives a few ideas that he has used to help his VAs feel more a part of the appraisal team.

There was a recent bill proposed in Virginia that would limit the amount of money an AMC could charge. Sounds great, right? Not so fast.

One of the classic books of wealth prosperity is The Richest Man in Babylon by George Clason. Dustin has been following the principles in that book forever and passes some of the knowledge on today.

It is a common question; should an appraiser have multiple websites to help drive traffic? The answer is given as well as some other marketing tips in today's podcast.

There is a fine line between sounding professional and being personable. Too far to either side of that line is dangerous. Dustin tell you how to find that perfect person for your receptionist job.

There is a common misconception out there when it comes to appraisal reports and UAD standards; and it stems from the old way of doing things. Dustin talks Q and C ratings today and how they are intended to be used.

Listening to Martina McBride's powerful song reminded Dustin of a few things he wanted to remind his listening audience of.

The news hit us on Thursday that the mega-corporation, Corelogic acquired a la mode, Inc.  Since then, there has been a lot of - well founded - concerns.  But, are there some potential positives here as well?  Dustin looks for a few, possible silver linings.