We’re all human. Therefore, we're going to make mistakes. And more than likely, we’re going to hurt people. Whether the hurt was intended or unattended, there are next steps we need to take in order to right the wrong and restore the relationship. We do this by owning our mistakes and authentically apologizing.

How do we apologize in an authentic way? In this episode we'll talk about the four steps to an authentic apology.

↘↘More about "I" statements* ↙↙
Episode 03 // Having the Conversations We Hate to Have:
https://podcasts.apple.com/us/podcast/having-the-conversations-we-hate-to-have/id1527068301?i=1000489377294