This two part series is a spin off from the very popular workshop at the 2019 US National Conference. In this Part 2 episode, Katie and Tiana cover the checkout process and give examples of words to say when working through objections.

Did you miss Part 1? Go check it out to learn conversation skills for before and during the party. https://soundcloud.com/norwex-learning-network/the-art-of-conversation-part-1. This series features EVPSL's Tiana Dougherty and Katie Petrick -- and as always, your lovely Host, Senior National Director of Training, Susan Bauer.