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*Now part of THE FUTURE OF CUSTOMER ENGAGEMENT Podcast* Join us monthly as we go inside some of the world's leading organizations and minds to engage in intimate, unplugged discussions that will help ... more
FAQs about The Art of CX:How many episodes does The Art of CX have?The podcast currently has 9 episodes available.
September 03, 2020Season 2 - Same Show, New Location!We’re making big changes for Season 2, teaming up with the “Future of Customer Engagement and Experience” podcast....more2minPlay
July 02, 2020Summer HolidaysWe're concluding our COVID-19 series and are taking a short summer break. But we'll be back soon with more inspiring stories to fill our canvas. Happy holidays!...more6minPlay
June 25, 2020Human TechnologyThe human-centric approach to digital transformation... It's a philosophical episode featuring Gia Thi Nguyen from Siemens. What role does technology really play for customer experience?...more33minPlay
June 18, 2020Agile LeadershipAgile leadership techniques have a direct impact on improving customer experience. Bo von der Heyden, Expert for High Performance Teams, explains how and why....more24minPlay
June 11, 2020Curious MindsWhat role does curiosity play in customer experience? Katrin Menne, Head of Branding at Merck, gives us fascinating insights and the opportunity to see the world through a scientist's eyes....more24minPlay
June 04, 2020Selling the PainkillerHow is the pandemic changing the selling process? Well, sales organizations are now looking to pivot their approach and sell from a place of service. Samantha Kris, Success Coach & Change Expert is helping them to sell the painkiller rather than vitamins....more34minPlay
May 28, 2020Customer ObsessionSome unexpected tree house talk as Geoff Fogg, Head of Architecture at Yell, speaks about the company's transformation during and before the pandemic....more28minPlay
May 21, 2020Mindful PuzzlingPuzzles are a great to keep your mind healthy during lockdown. Thomas Bleyer, Head of Corporate Development at Ravensburger Group, talks about the importance of Mindfulness and Ravensburger's situation during the COVID-19 crisis....more32minPlay
May 14, 2020Preparing the CanvasWe're not actually painting... but we are going to share some of our motifs. Listen in! It'll take you less than 3 minutes!...more3minPlay
FAQs about The Art of CX:How many episodes does The Art of CX have?The podcast currently has 9 episodes available.