The Art & Science of Learning

Having a quality management system in L&D can help ensure that the final learning experience is of high quality. In this episode, the author of the new book, Quality Management in Learning and Development, discusses her book and shares tips on how to embed a quality management system in the L&D process. 

Hadiya Nuriddin is an award-winning talent development professional with over two decades of experience in learning strategy, instructional design, elearning development, and facilitation. With Duets Learning, she’s worked with many companies in various industries on strategy, design, and quality management projects. She holds an MEd in curriculum studies, an MA in writing, and several other learning and quality management designations. She wrote the books StoryTraining: Selecting and Shaping Stories That Connect and Quality Management in Learning and Development, both published by ATD, the latter of which was released on June 25th 2024.

Duets Learning: https://www.duetslearning.com

Book: Quality Management in Learning and Development https://www.amazon.com/Quality-Management-Learning-Development-Nuriddin/dp/1953946607/?_encoding=UTF8&pd_rd_w=u5oio&content-id=amzn1.sym.d0ebfbb2-6761-494f-8e2f-95743b37c35c%3Aamzn1.symc.50e00d6c-ec8b-42ef-bb15-298531ab4497&pf_rd_p=d0ebfbb2-6761-494f-8e2f-95743b37c35c&pf_rd_r=N46HY3XPXXV5KXTNYW7M&pd_rd_wg=p5IuD&pd_rd_r=1b4ab8dd-78b9-407f-aabb-546e6b6d04bd&ref_=pd_gw_ci_mcx_mr_hp_atf_m

Coaching can be a powerful tool to transfer learning to improving on-the-job performance. However, it is often challenging to scale coaching to an entire organization, unless we use technology. I enjoyed testing out a new chatbot coaching tool called Coach M, which was developed by Lever - Transfer Learning. In this episode, I speak with the CEO of Lever about what it looks like to have a chatbot coach and the impact it can have on learning in the workplace. 

Emma Weber is CEO/Founder Lever – Transfer of Learning. Emma, a learning transfer authority, made it her mission in life to make a difference to learning transfer worldwide. Frustrated by the amount of learning which is wasted when it fails to make it across the knowing–doing gap Emma created the Turning Learning into Action™ methodology to solve that problem. This methodology is deployed throughout 20 countries and in 12 languages by a talented team and Coach M, a conversational intelligence chatbot. Coach M is challenging the industry's thinking of what’s possible in learning transfer. 

Emma shares her passion and expertise through her writing – her first book 'Turning Learning into Action: a proven methodology for effective transfer of learning' was published by Kogan Page in 2014 and is excited to have her 1st co-written ATD Association for Talent Development) press book ‘Designing Virtual Learning for Application & Impact’ published in 2023. 

Links:

Emma Weber https://transferoflearning.com/about-us/emma-weber-2/

Lever Transfer of Learning https://transferoflearning.com

Book: Turning Learning into Action https://transferoflearning.com/book/

Coach M https://transferoflearning.com/coach-m/

Book: Designing Virtual Learning for Application and Impact 

https://transferoflearning.com/designing-virtual-learning-for-application-and-impact/

Leading a great school requires many diverse skills that enable both the students and adults in the school to thrive. In September 2023 I had the honour of attending the Tatler School Awards in London UK, hosted by Tori Cadogan, theEducation Editor at Tatler (interview in episode #35). Tatler Schools Guide is a magazine dedicated to shining a light on the top K-12 schools in the UK and is owned by Conde Nast. This was an exceptional occasion as Tatler Schools Guide was celebrating its 20th anniversary. Earlier this year I had the pleasure of visiting Magdalen College School in Oxford, a very special school, whose Head won the ‘Best Head of a Public School’ at the Tatler School Awards. I had the opportunity to speak with students and teachers and hear their experiences at this wonderful school. In this episode, I speak to the Head about what it takes to run a successful school, and how to create a culture of learning. 

Helen Pike is Master of Magdalen College School, Oxford. She is the ISC representative on UCAS Council, sits on the Sutton Trust Advisory Board, and is a member of the CASE Global Board. Educated in the state sector, she read Modern History at the University of Oxford, was a postgraduate student in the USA, and taught at the University of Warwick. She enjoyed a variety of teaching, pastoral and academic roles in leading independent schools before becoming Headmistress of South Hampstead High School. She is a writer, academic editor, school Governor and trustee of a newly-founded school in Uganda.

Links: 

Helen Pike

https://www.mcsoxford.org/master-helen-pike-wins-best-head-of-a-public-school-at-tatler-schools-awards-2024/

Magdalen College School

https://www.mcsoxford.org

The University of Oxford is made up of over 30 colleges and halls spread across the city centre and beyond. These colleges are at the heart of Oxford's reputation as one of the best universities in the world and make it a very special place to study and live. With the oldest colleges being over 700 years old, it is a rare occurrence for a new college to be established. In 2019, Reuben Colleges was established as the newest college at Oxford University. It is a graduate college dedicated to fostering interdisciplinary exchange within an inclusive, innovative and impact-oriented community. My guest in this episode is the first president of Reuben College. 

Professor Lord Lionel Tarassenko CBE FREng FMedSci is the first president of Reuben College, and Theme Lead for the AI & Machine Learning research cluster. He is a world-leading expert in the application of signal processing and machine learning to healthcare, with a strong track record in translation to clinical medicine.

Professor Tarassenko’s work has had a major impact on the identification of deterioration in acute care and on the management of chronic disease. The system which he designed for patient monitoring in critical care was the first machine learning system to gain FDA approval (in 2008). Prior to that, Professor Tarassenko had been closely involved in the development of some of the jet engine monitoring software at the core of the Rolls-Royce TotalCare® package. This won him the Rolls-Royce Chairman's Award for Technical Innovation in 2001 and the Sir Henry Royce High Value Patent Award in 2008.

Professor Tarassenko was elected to a Fellowship of the Royal Academy of Engineering in 2000, and to a Fellowship of the Academy of Medical Sciences in 2013. He has won many awards for his work, including the British Computer Society (BCS) Medal, the Silver Medal of the Royal Academy of Engineering, and the Institute of Engineering & Technology IT Award, among others. He was made a Commander of the British Empire (CBE) for services to engineering in the 2012 New Year’s Honours List. In May of 2024, Professor Tarassenko was appointed to the House of Lords as a non-party-political peer and will join the House of Lords as a cross-bencher (Baron Tarassenko of Headington).

Learning in the flow of work is a powerful way of learning and improving business outcomes. Superflow is a new platform that enables organizations to design their own learning programs that engage learning in the workflow. In this episode, I speak with the founder of Superflow about how this technology makes it possible to design online learning experiences. We also talk about what she has learned from starting her own businesses and being a female tech founder.  

Priszcilla Varnagy is the founder and CEO of Superlow, a next-generation training platform. Prior to starting Super, Prisszcilla also founded Be-novative, a Design Thinking Process Managment Platform backed by SingularityUniversity and Pioneers.io as shareholders and Microsoft as a strategic partner supporting 100+ Fortune1000 companies digitally on creating a culture of innovation and collective creativity. She is a Forbes 30under30, won US and EU competitions (Singularity University's first Global Impact Competition in the CEE region in 2012, The Next Web's Innovation Challenge, TechMatch Europe Silicon Valley, Morgan Stanley CTO Summits), wrote several articles about the future of collective intelligence, innovation and education and why collective creativity will contribute to breakthrough products and services, and how it strengthens our self-esteem and drives a happier and higher quality of life.

Links: 

Priszcilla Varnagy - https://www.linkedin.com/in/priszcilla/

Supperflow - https://www.superflow.team

In a complex and ever-changing world, the role of futurists is becoming more prevalent. Governments and businesses are hiring futurists to help prepare for what is to come. However, what a futurist does is often misunderstood. In this episode, I speak with a futurist who helps organizations around the world and is an author of the Futures of Assessment Report by the Digital Education Futures Initiative at Cambridge University. 

Dr Fawaz Abu Sitta is a UNESCO Chair for Anticipatory Systems, a visiting fellow at Hughes Hall, the University of Cambridge and the Foresight Research Director at the Center of Futures Studies, the University of Dubai. He is also an adjunct faculty in the Master of Professional Studies: Future Foresight & Planning at Rochester Institute of Technology. Fawaz is the co-author of the first edition of Dubai e-Government Model that laid the foundation for Dubai Government Digital Transformation. He has received several recognition certificates and international awards for his work. Dr Abu Sitta’s research focus and interest is in the futures thinking, scenario planning, and systems thinking with emphasis on developing anticipatory systems. He has achieved his MSc in Foresight from the University of Houston and PhD from the University of Bath.

Links:

Dr Fawaz Abu Sitta:

https://www.hughes.cam.ac.uk/about/our-people/seniors-members/dr-abu-sitta/

The Futures of Assessment Report: 

https://www.cambridgeassessment.org.uk/Images/698413-the-futures-of-assessment-navigating-uncertainties-through-the-lenses-of-anticipatory-thinking.pdf

What attributes impact an individual’s performance in the workplace? My guest in this episode addresses this with a technology he developed that uses an objective way to understand what knowledge, skills, motivation, perception, collaboration, information flow, and leadership attributes each individual has. Combining this unique data set with customer data and HR data, to understand what really contributes to profit and revenue from a workforce perspective. 

Patrick Veenhoff is the Founder and CEO of Outlier Lab in Switzerland. He has been exploring the question, of what behaviours drive performance, for 25 years. He has developed software helps people optimize their learning in the workplace. His approaches delivered a 25% increase in lead generation, a 10%-win ratio improvement through better collaboration, and a 30% sales enablement cost reduction. Patrick founded Outlier Lab to help people become the optimal version of themselves. He performs empirical research on behavioural indicators and holds a master's degree in business administration. His work has received multiple industry awards, most recently for "Best Use of Learning Analytics to Impact Business Performance". Patrick is a sought-after speaker and chair, engaging with audiences in over 50 events worldwide. 

Links:

Patrick Veenhoff:: https://www.linkedin.com/in/patrickveenhoff/

Outlier Lab: https://outlierlab.io

LinkedIn: https://www.linkedin.com/company/theoutlierlab/

Email: [email protected]

As technology evolves and we move into the age of AI, it is increasingly more important that we don’t just use technology, but we have a dialogue with the technology we use. Technology is a tool for collective thinking, but how do we use it well? My guest in this episode is a leading expert working on a dialogic theory of education appropriate for the Internet Age. Most recently he has published the book titled: The Theory of Educational Technology – Towards a Dialogic Foundation for Design.

Prof. Rupert Wegerif is a professor in the Faculty of Education at the University of Cambridge and the founder and academic director of the Digital Education Futures Initiative (DEFI) at Hughes Hall, Cambridge. He is the author of several influential books and articles in the area of educational theory, educational psychology and education with technology. His research focuses on the theory and practice of education with technology in the digital age, especially technology supported education for dialogue. He offers a new approach to education in the Internet Age: education as expanding dialogic space.

Links:

Prof. Rupert Wegerif:

https://www.educ.cam.ac.uk/people/staff/wegerif/

https://www.rupertwegerif.name

Digital Education Futures Initiative (DEFI):  https://www.deficambridge.org

As we strive to improve ourselves, to reach our true potential, it is easy to feel stuck. Learning and developing is a natural process for children. However, as adults, we can experience debilitating friction as we try to learn and develop in different areas of our lives. Even after having developed in new ways, we can go back to previous old patterns. How do we change deeply without falling back into old ways of being? This is the topic of the fascinating new book - The Possible Self: A Leader's Guide to Personal Development. In this episode, I speak with the author, Professor Maja Djikic, about the book and what we should understand about ourselves in order to reach our full potential.  

Prof. Maja Djikic is a personality psychologist specializing in adult development. She is an Associate Professor of Organizational Behavior and Human Resource Management, Executive Director of the Self-Development Laboratory, and Academic Director of the Rotman Executive Coaching Certificate at the Rotman School of Management, University of Toronto. She has published more than 35 articles and book chapters in the area of personality development.  Her research has been featured in over 50 media outlets (including The New York Times, Salon, Slate, and The Scientific American Mind) in 15 countries.  Her first book, The Possible Self: A Leader's Guide to Personal Development is published in March 2024 by Berrett-Koehler Publishers Inc.

Links:

Prof. Maja Djikicis 

https://discover.research.utoronto.ca/11970-maja-djikic

Book: The Possible Self

https://www.penguinrandomhouse.ca/books/743096/the-possible-self-by-maja-djikic/9781523006014

The Learning and Development (L&D) Global Sentiment Survey takes the pulse of where workplace learning is headed this year. With thousands of L&D professionals from around the world answering the key question of “What will be hot in workplace L&D in 2024?” this survey for eleven years provided a unique overview of what is happening in workplace learning. This year, three key findings stand out in the report: the dominance of AI, the end of the pandemic effect, and a significant increase in the concerns of L&D professionals.  I’m thrilled to have back on the podcast the person who founded and runs the Learning & Development Global Sentiment Survey.

Donald Taylor is Chair of the Learning Technologies Conference in London, the leading workplace learning event in Europe and one he has led for the past twenty five years. He was also Chairman of the Learning and Performance Institute from 2010-2021. Donald is the author of the book Learning Technologies in the Workplace (Kogan Page, 2017) and many articles. In 2007, he received the Colin Corder award for services to training, and in 2016, an honorary doctorate from London’s Middlesex University, for services to the Learning and Development profession. Since 2014, Donald has run the Learning & Development Global Sentiment Survey, which provides valuable insights to leaders of organizations and L&D professionals. 

L&D Global Sentiment Survey 2024: https://donaldhtaylor.co.uk/wp-content/uploads/2024/02/GSS-2024-Report-v-1.0-by-Donald-H-Taylor.pdf

Donald Taylor: 

LinkedIn: https://www.linkedin.com/in/donaldhtaylor/

Twitter: https://twitter.com/DonaldHTaylor

Book: How to be a Webinar Master can be downloaded from  https://donaldhtaylor.co.uk/wp-content/uploads/2020/03/How-to-be-a-webinar-master-v10-for-free-distribution-2020-v2.pdf

Learning Technologies – London UK – 17-18 April 2024

https://www.learningtechnologies.co.uk