Support for Adobe Flash will end at the end of 2020. The good news is that most sites have stopped needing it. For those that do, there's really no alternative.

The internet, and social media specifically, seems like a breeding ground for jerks. Did it actually create them, or just expose those already among us?

Even with up-to-date anti-malware tools, you can still fall victim to malware. I'll explain why by comparing your computer to your ... bathroom.

Depending on how you use your word processing program, you may be able to find a good, free alternative to Word.

Facebook account hacks happen. There are steps to take not only to recover your account, but to prevent it from being hacked again.

Email and texting usually works, but when it doesn't, there's just no way to tell if someone has blocked you.

I see people lose access to their most important accounts all the time. It's often their own fault that they can't regain access.

Some web browser extensions are trustworthy and very valuable; others, not so much. The trick is knowing the difference. Start by being skeptical.

It can be safe to allow remote access, but it requires absolute trust. The risks are significant, especially since scammers have become involved.

Spammers want to send email that looks like it’s coming from someone who may be trusted. They want it to look like it’s coming from you -- and you end up getting the bounce notifications.