People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Someone's sending spam that looks like an Ask Leo! recommendation. It's not, and it gives us clues to keep in mind when evaluating any email message.

Once you hit that Send button, assume there is no way to stop your email from being sent ... even if it's to the wrong person.

Most malware tools remove most malware fairly well. Occasionally, a removal will leave behind startup entries. I'll show you how to clean up.

Most modern TVs and computers can be connected easily, but there are a few issues to be aware of.

You should be able to remove any toolbars or browser settings that have been added to your computer.

Gray text is a problem for many people. Unfortunately, there's no simple solution, though there are some (very) ugly ones.

The menu bar and toolbars in web browsers are very easy to hide, often by accident. I'll show you a couple of ways to get them back.

Software rot can result in odd behavior, including a Windows update causing other software to fail. Here's one approach to try to get things working again.

Password Checkup is a browser extension that tells you if the password you're using has been discovered by hackers.