Gmail offers a "confidential mode". It is and it isn't; learn how it works before you use it.

Email is a fairly insecure media. There are many things that can go wrong when email gets delivered, and protecting yourself can be difficult.

It's almost impossible to remove all personal information from a Windows installation, short of one extreme option.

A vault is a place where programs like Windows Defender put suspected malware rather than deleting it. Typically, it's managed by the program.

A vault is a place where programs like Windows Defender put suspected malware rather than deleting it. Typically, it's managed by the program.

Like many Microsoft products, Hotmail's name has changed a time or two and caused a great deal of confusion. I'll try to make sense of it all.

Giving a neighbor temporary internet access seems like a neighborly thing to do. Before you do it, understand the risks of sharing your internet.

The rescue or emergency disk provided by many backup programs is useful for more than most people realize.

Scanned documents can result in a large graphics file that is too large to email. Scan settings allow you to change the DPI to something more useful.

'Fix All Your Windows Problems' is a claim made by many products and utilities, and it's best viewed with skepticism. We'll look at how to evaluate some of those claims.