The mail program included in Windows 11 is going away. The "new" Outlook its heir apparent. I'll review what that means.

Experts always recommend securing your "most important accounts". Great. Which accounts would those be?

You'd like to be able to trust your local computer repair folks to do the right thing. You'd like to. But that trust isn't always warranted.

Most email programs can block email from a specific address. Unfortunately, that's completely ineffective when it comes to spam.

I regularly hear from people who believe their computer has been hacked and is under someone else's control. It's very rarely the case.

The Downloads folder isn't meant for long-term storage. Here's how to avoid losing files you downloaded and want to keep.

Two-factor authentication is one of the most important ways you can secure your online accounts. But that doesn't mean you're done.

What's most important when trying to help people struggling with technology?

Delays happen for many reasons; it's the nature of the email infrastructure. If you get a "Delivery Status Notification (Delay)" message, your options are limited.

Scams are bad enough. Throw AI into the mix, and things only get worse.