If you send email to an invalid address or a closed account, you may get a bounce back. You just can't count on it.

Turning your computer off at night might be appropriate. But is it saving energy? It's hard to say.

If your password is used to encrypt your hard disk, how can you change your password and still be able to decrypt your disk?

Cost-cutting by sending tech support overseas is often derided as a terrible move, but it's not the location that matters, it's the quality.

Another day, another story of data loss. The frustrating thing is that it doesn't have to happen.

Microsoft continues to confuse us with product names. I'll clarify the difference between Outlook, Outlook, and Outlook.com, and help you decide which you want.

Unallocated space in a hard disk partition won't be used. I'll look at the two common ways to make unallocated space usable.

If you're not around to unlock all the digital data you take such care to secure, who will be able to access it, and how?

Occasionally, attaching a drive to a computer will appear to work, but the drive's nowhere to be found. I'll walk through one common solution.

Some people disconnect their backup drive when not backing up because they fear ransomware. I explain why that's a Really Bad Idea.