By Naylor Association Solutions
5
99 ratings
The podcast currently has 23 episodes available.
We are taking a break this week to celebrate the Thanksgiving holiday and wanted to share our gratitude to you for being a listener. From host Christine Shaw and everyone at Naylor Association Solutions, we wish you a happy holiday season! Tune in next week for a brand new episode of The Association Adviser Podcast.
Resources:
Visit: https://www.naylor.com/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
During challenging times, effective organizational leadership can make all the difference. Leadership isn’t just about riding high during moments of growth - it’s about guiding teams through obstacles and increasing resiliency. Today, we dive into the qualities that help leaders stay grounded, authentic, and effective, especially when facing instability.
Joy D. Calloway is an expert at leading organizations through crises and transitions. She is the Executive Director of the National Medical Association, a group that champions African American physicians and pushes for justice and equity in healthcare. With over 30 years of leadership experience, Joy has regularly stepped into roles during periods of uncertainty, including at Planned Parenthood of Greater New York, where she helped stabilize the group amid internal struggles.
Listen in to learn Joy’s strategies for empowering teams to thrive during times of change, and discover how to bring your authentic self to the forefront in any leadership role. Plus, Joy digs into the importance of emotional intelligence and explains why it just may be the most underrated skill a successful leader should have.
You’ll learn:
About the guest:
Joy D. Calloway, MBA, MHSA, is a transformational leader with 30 years of health care and nonprofit leadership experience. She is currently serving as the Executive Director of the National Medical Association, which serves as the collective voice of African American physicians and is the leading force for parity and justice in medicine. Before joining the NMA, Calloway served as the Interim President & CEO of Planned Parenthood of Greater New York, joining at a time of great financial, organizational and cultural crisis to stabilize the enterprise and set it on a path to stability. Prior to that, she held the role of Interim Executive Director at the National Association of Health Services Executives as it was transitioning to a new governance model. Joy is also currently writing a book, “One Crisis from Crazy: Finding Myself without Losing My Mind.”
Resources:
Recommended reading: Grief is Love: Living with Loss
Explore more on leading through a crisis.
Visit: https://www.naylor.com/
Connect with the National Medical Association & Joy D. Calloway:
LinkedIn: @NationalMedicalAssociation & @JoyDCalloway
X: @NationalMedicalAssociation
Facebook: @NationalMedicalAssociation
Visit: https://nmanet.org/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
To effectively serve members, associations must first understand them—their priorities, preferences, and the ways they consume information. Today, we’ll explore the art of meeting members where they are to ensure they feel seen, heard, and engaged.
Our guest is Mike Skiados, MBA, CAE, and CEO of the National Association of Professional Insurance Agents (PIA). Prior to this role, Mike served as the director of membership for several organizations, including the American Institute of Architects and the American Speech Language Hearing Association.
Mike speaks about his omni-channel approach to member relations which adapts to changing content consumption patterns. He also discusses the need for a clear value proposition and tangible benefits to attract and retain members. Plus, Mike talks about how to create a “North Star” for your organization to guide its growth long into the future.
You’ll learn:
About the guest:
Mike Skiados MBA, CAE, CEO of The National Association of Professional Insurance Agents is a leader in association growth and management with more than 20 years of experience running membership, education, marketing, and operations for a variety of large associations. He most recently served as managing director of membership strategy and engagement with The American Institute of Architects. In prior roles, his contributions have resulted in significant growth in membership and engagement, and new ways to unite association chapters. He held key positions with the American Speech-Language-Hearing Association, American Society for Clinical Pharmacology and Therapeutics, and ASAE, The Center for Association Leadership.
Resources:
Recommended reading: The 48 Laws of Power.
Explore more on membership retention and growth strategies.
Visit: https://www.naylor.com/
Connect with the National Association of Professional Insurance Agents (PIA) & Mike Skiados:
LinkedIn: @PIA & @MikeSkiados
Facebook: @PiA
X: @PIA
Visit: https://www.pianational.org/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
An organization’s brand is the voice of its story—and sometimes, that story needs a fresh look. If you've been considering rebranding but don’t know where to start, this episode is for you.
Today, we’ll explore the power of storytelling through design, why an inclusive design process is critical, and how a successful rebrand can elevate your organization’s impact.
Joining us is Meredith Martino, the Executive Director of Women in Government, a nonpartisan nonprofit that empowers women state legislators to lead and implement sound policies. With more than two decades of leadership experience in government and at associations, Meredith brings a wealth of knowledge to our conversation.
You’ll learn:
About the guest:
Meredith Martino is the Executive Director of Women in Government, a nonprofit foundation that supports women state legislators of both parties in all 50 states. Prior to joining Women in Government, Meredith spent 17+ years at the American Association of Port Authorities (AAPA), most recently as its Vice President of Membership and Sponsorship, where she served as a key member of AAPA’s executive team. In her role at AAPA, she created and refined revenue streams for the association, directed member recruitment and retention strategies, and was responsible for AAPA’s Annual Convention, a $1M event that attracts maritime industry executives and solution providers.
Resources:
Recommended reading: The Moment of Lift: How Empowering Women Changes the World
Explore more on rebranding strategy.
Visit: https://www.naylor.com/
Connect with Women in Government & Meredith Martino:
LinkedIn: @WomeninGovernment & @MeredithMartino
X: @WomeninGovernment
SoundCloud: @WomeninGovernment
Visit: https://womeningovernment.org/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
If your organization is facing challenges with member retention or engagement, this conversation is a must-listen. Today, we’re exploring the power of service-driven leadership and its transformative impact on association growth.
We’re diving deep into the strategies and principles that build thriving associations, beginning with strengthening your core membership.
Our guest, Shan Haugabrook, CNP, Senior Director of Member Relations & Engagement at the Atlanta Apartment Association (AAA), has been recognized for her leadership by both the GSAE and ASAE. Her leadership philosophy extends beyond formal titles—focusing on service, connection, and tangible support for members.
You’ll learn:
About the guest:
Shan Haugabrook, CNP, is the Senior Director of Member Relations and Engagement at the Atlanta Apartment Association. She oversees daily operations and leads a 150+ member volunteer force, driving an annual membership renewal and recruitment campaign. Shan previously served as Director of Membership, Education, and Administrative Services at the Georgia Nurses Association, where she managed an education program generating over $1.2 million annually. She is a member of ASAE and GSAE, a 2020 GSAE Sharon Hunt Emerging Leader Award recipient, a GSAE Leadership Academy alumna, and an ASAE DELP Scholar. Shan is also a devoted volunteer in her local community.
Resources:
Recommended reading: Dare to Lead
Explore more on member retention and engagement.
Visit: https://www.naylor.com/
Connect with the Atlanta Apartment Association & Shan Haugabrook:
LinkedIn: @AtlantaApartmentAssociation & @ShanHaugabrook
X: @AtlantaApartmentAssociation
Facebook: @AtlantaApartmentAssociation
Visit: https://www.atl-apt.org/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
Prospering associations have one thing in common: the ability to successfully communicate their story. If you want to build a communications strategy that elevates your organization, this is the episode for you.
Our guest today is Evan Sparks, CAE, Senior Vice President for Member Communications at the American Bankers Association. From writing to editing to podcasting, Evan has decades of experience crafting and delivering the core narrative of an organization.
Together, host Christine Shaw and Evan dive into the building blocks of a strong content presence, including how to decide on the right medium for your message and why personalization is still key. Plus, Evan shares an inside look at his award-winning ABA campaign that tackled one of the biggest problems facing the banking industry today.
You’ll learn:
About our guest:
Evan Sparks is Senior Vice President for Member Communications at ABA, where he oversees the association’s digital and print publications, including the award-winning ABA Daily Newsbytes email, and serves as editor-in-chief of the ABA Banking Journal, the association’s flagship bimonthly magazine. Evan also created the weekly ABA Banking Journal Podcast, which he co-hosts and produces. Prior to joining ABA in 2013, Evan was managing editor of Philanthropy magazine and an associate editor at the American Enterprise Institute. In addition to the ABA Banking Journal and Philanthropy, his writing has appeared in the Wall Street Journal, The Weekly Standard, Slate, the Washington Times, Commentary, Forbes.com, The American and other major outlets.
Resources:
Recommended Reading: You’re Not Listening: What You’re Missing and Why It Matters
Explore more on crafting a winning communication strategy.
Visit: https://www.naylor.com/
Connect with the American Bankers Association & Evan Sparks:
LinkedIn: @AmericanBankersAssociation & @EvanSparks
Facebook: @AmericanBankersAssociation
X: @AmericanBankersAssociation
Visit: https://www.aba.com/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
Preparing for the future isn’t just a smart business move - it’s an essential step for the survival of an organization. Listen in for actionable tools to create a governing strategy that is forward-thinking, innovative and shines a light on the areas that may be holding your organization back.
Today’s episode is all about being nimble and prepared in the face of unknowns. For our guest, Jeff De Cagna, AIMO, FRSA, FASAE, Executive Adviser of Foresight First LLC, the future has always been front of mind. He coined the term “duty of foresight,” which underscores the ethical responsibility of making decisions that benefit future generations rather than immediate interests.
Together, host Christine Shaw and Jeff discuss the essential practices that leaders and boards can implement to emphasize sustainability and forward-thinking governance. Plus, Jeff explains the beliefs and thinking patterns that block organizational growth and innovation and the steps an association can take to thrive in an ever-changing world.
You’ll learn:
About our guest:
Jeff De Cagna, AIMP, FRSA, FASAE, Executive Advisor of Foresight First LLC, is an association contrarian, foresight practitioner, governing designer, stakeholder and successor advocate, and stewardship catalyst. He is the curator and editor of the Future of Association Boards (FAB) Community Dialogue, presented in partnership with Impexium. In 2019, Jeff became the 32nd recipient of the Academy of Leaders Award, ASAE’s highest individual honor awarded to consultants or industry partners for outstanding contributions to the association community.
Resources:
Explore more on The Duty of Foresight.
Visit: https://www.naylor.com/
Connect with Foresight First LLC & Jeff De Cagna:
LinkedIn: @ForesightFirstLLC , @JeffDeCagna
Facebook: @ForesightFirstLLC
X: @ForesightFirstLLC
Visit: https://foresightfirst.io/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
Keeping an association relevant and thriving over 50 years after its founding is no small feat.
Today’s episode will teach you how to lead an organization into the future, while staying true to founding principles and values. We’ll discuss the importance of taking risks and staying at the forefront of innovation to ensure that your association membership remains active and engaged.
Joining us today is Shelley Frost, CAE and Executive Director of Association of Old Crows (AOC), a group that brings together members from the world of electronic warfare.
With a career in associations spanning nearly three decades, Shelley shares how she worked her way up from directing conventions to leading an organization with global reach.
You’ll learn:
About Our Guest:
Shelley Frost is an experienced association management professional with over three decades of dedicated service in the sector. She has been with the Association of Old Crows for more than 20 years, including seven years as the Executive Director. Shelley is passionate about advancing the mission of associations and contributing to their long-term sustainability.
Resources:
Recommended reading: 7 Measures of Success: What Remarkable Associations Do That Others Don't
Explore more on maximizing member engagement.
Visit: https://www.naylor.com/
Connect with AOC and Shelley Frost:
Listen: From the Crow’s Nest
LinkedIn: @Association of Old Crows and @Shelley Frost
Facebook: @Association of Old Crows
Visit: https://www.crows.org/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
We’re in an authentic leadership revolution. In this episode, you’ll learn how to show up fully as association leader and how to succeed without sacrificing yourself or your values.
In today’s Season Two premier of the Association Adviser Podcast, we have the pleasure of speaking with Artesha Moore, FASAE, CAE, President & CEO of Association Forum. She inspires with her vision for this new style of leadership where honest communication is prioritized and failure is valued for the lessons it teaches.
This conversation gets into the state of diversity in the association world and the ways that Artesha and host Christine Shaw are continuing to move that conversation forward. We discuss Artesha’s philosophy about mentoring the next generation of association leaders, why she never gives them advice, and the ways she prefers to show her support.
Artesha discusses the influences and passions that show up in her leadership style, from Buddhism to dystopian novels. Plus, she shares how she broke out of the cookie-cutter model of leadership and learned to show up as her full self.
You’ll learn:
About the guest:
Artesha Moore, FASAE, CAE, President & CEO of Association Forum, is a respected thought leader in the association management community with more than 20 years of experience. She has previously served in leadership roles with the American Geophysical Union and the Association for Professionals in Infection Control and Epidemiology. Artesha was named by the ASAE as a Diversity Executive Leadership Program Scholar. She is passionate about mentoring the next generation of leaders and pushing them to find their own solutions to common and uncommon problems.
Resources:
Recommended reading: Nexus: A Brief History of Information Networks from the Stone Age to AI, Qualityland
Explore more on authentic leadership.
Visit: https://www.naylor.com/
Connect with Association Forum & Artesha Moore:
LinkedIn: @AssociationForum, @ArteshaMoore
Facebook: @AssociationForum
Instagram: @AssociationForum
Visit: https://www.associationforum.org
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we’d love to hear from you!
Inspiring and effective leadership is the cornerstone of any thriving association. That’s why in Season Two of the Association Adviser Podcast, we’ll be doing a deep dive into all aspects of leadership.
In this Season Two preview, our host Christine Shaw, CEO & President of Naylor Association Solutions, is joined by Sarah Sain, CAE, Vice President of Content Services and one of the lead researchers of the Association Benchmarking Report.
This season is all about leadership and what it takes to guide successful associations. Whether you’re an association executive, partner, or someone passionate about organizational success, this season will equip you with practical tools and inspirational stories from leaders at every level to drive your association forward. Plus, learn the latest findings from the Association Benchmarking Report that inspired this season’s focus on leadership.
Resources:
Read the report: Association Benchmarking Report
Explore more strategies for leading successful associations.
Visit: https://www.naylor.com/
Connect with us:
LinkedIn: @NaylorAssociationSolutions
Christine Shaw: [email protected]
Sarah Sain, CAE: @SarahSain
*Please rate us and leave us your thoughts and comments on Apple Podcasts, we love to hear from you!
The podcast currently has 23 episodes available.
38,461 Listeners