Warehouse automation is never as easy as push-play-and-go. In this episode, Marissa Dierlam sits down with Mario Sousa (Head of On-Site Services) and Darwin Vazquez (Site Engineering Manager) to dive into how to maintain 98%+ system availability and generate the most value out of your automation systems. Hear what it takes to build up a strong on-site maintenance team and the critical role these people play in delivering long-term success. They share insights into when to start building up an on-site maintenance team, best practices for training, the importance of communication and team culture, the pros and cons of DIY-ing your maintenance services, and more. Learn more about our on-site services. Read about the importance of training on our blog. Connect with Mario Sousa on LinkedIn.

In this episode we welcome our friend Jennifer Saunier from Green Mountain. Together, we tackle the topic of parcel shipping from two different directions: parcel spend management and warehouse automation. Complications and costs continue to rise for parcel shipping, so if you're up against it, make sure to stay tuned for recommendations from both Jennifer and Dexter Weber. Discover how to win at parcel shipping today and in the future!

To learn more about Green Mountain, check out their website: Green Mountain - Conquer the shipping summit. Connect with Jennifer on LinkedIn. Connect with Dexter on LinkedIn.

Automation can be powerful, but it’s not magic. In this episode of The Automation Journey, host Marissa Dierlam is joined by Blake Neal and Dexter Weber to unpack the real relationship between warehouse automation and distribution network design. Learn how each can impact the other, how to pair the right automation with your distribution network, the role of digital tools and software, and what SLA wins can be unlocked when you design the right supply chain network and automation solutions. Connect with Blake on LinkedIn. Connect with Dexter on LinkedIn. Read about how SLAs and distribution network needs and design can shape your warehouse automation strategy on our blog.

Warehouse automation isn’t just about conveyors, shuttles, and robots! It’s also about the software behind the scenes that makes everything work together. Rebecca Call joins host Marissa Dierlam to break down the complex world of warehouse software in a way that makes sense. Together, they discuss the different layers of software that have an impact on warehouse operations, how each speaks to each other, and the unique capabilities of TGW Logistics' WERX software. Whether you're running a manual, semi-automated, or highly automated facility, your software and hardware need to work in harmony. Start to wrap your mind around warehouse management systems and more through this conversation. Connect with Rebecca on LinkedIn. Learn more about our software offerings.

Mobile robotics is one of the fastest growing areas in warehouse automation, but when do they actually make sense? Host Marissa Dierlam (Head of Marketing, TGW North America) sits down with Philipp Moser (Head of Sales Engineering Mobile Robotics) and Dexter Weber (Business Development Manager, TGW North America) to talk through the different types, best use cases, and common misconceptions for both mobile and fixed warehouse automation. While it may seem that AGVs and AMRs are the new kids on the block, does that make it the best solution for your business? How and when should you blend together mobile and fixed automation? What can go wrong in a mobile robotics implementation and how do I avoid those types of setbacks? These questions and more are answered in this wide-ranging conversation comparing mobile and fixed automation. Connect with Philipp on LinkedIn. Connect with Dexter on LinkedIn. Learn more about mobile vs. fixed automation considerations on our blog.

In this episode, Rebecca Call, Alessandra Caminati, and Meagan Gauthier return to continue their conversation about their experiences as women in supply chain and how to overcome workplace challenges. In this episode, they turn their attention towards how both men and women can support other women, how to build self-confidence in the next generation, and the best advice and mentors they've had in their careers. Connect with Alessandra on LinkedIn⁠. ⁠Connect with Meagan on LinkedIn⁠. ⁠Connect with Rebecca on LinkedIn⁠.

In this episode, host Rebecca Call (Head of Process Software Consulting & Systems Integration) sits down with Alessandra Caminati (Head of Solutions Design) and Meagan Gauthier (Business Development Manager) for a candid conversation about being women in supply chain—earning respect, challenging stereotypes, finding allies, and building the confidence to self-advocate. From early career stories and on-site leadership moments to practical advice on negotiation, mentorship, and representation, this discussion is packed with honest insights and actionable takeaways for anyone growing their career in supply chain or warehouse automation! Connect with Alessandra on LinkedIn. Connect with Meagan on LinkedIn. Connect with Rebecca on LinkedIn.

Peak season is the championship game of supply chains. Months of preparation leading up to a few critical weeks that can make or break a year. In this episode, Jeff Rhodes and Dex Weber share their perspectives on how retailers, grocers, and consumer goods companies can better prepare for seasonal surges without overbuilding for short-term spikes. From labor challenges and training costs to balancing warehouse automation with manual flexibility, the discussion explores how companies can design smarter systems, leverage digital twins, and find the right automation strategy to thrive during high-volume periods. You’ll hear real-world examples from TGW projects, insights on ROI-driven system design, and why the best supply chain partners help you, as Jeff says, avoid "building a church for Easter Sunday". Whether you’re navigating Black Friday, holiday demand, or rolling peaks across industries, this episode will help you rethink how to manage volatility, improve workforce readiness, and deliver consistent customer experiences under peak pressure! Connect with Jeff on LinkedIn. Connect with Dexter on LinkedIn. Read more about peak preparation and warehouse automation systems on our blog.

Marissa Dierlam (Head of Marketing, North America) sits down with Patricio Miranda Febres (CSO, North America) and Stipe Galic (VP of Business Development, North America) to cut through the hype in supply chain and warehouse automation. From European vs. U.S. adoption drivers and true flexibility (not just mobility) to practical AI use cases, nearshoring/tariffs, and the Hot or Not lightning round—this episode is a playbook for deciding what to automate, when, and why! You’ll learn: Why competitiveness and service levels are reshaping DC design, how to plan automation in steps without creating a “Frankenstein” system, real AI wins (robot picking, data-driven flow decisions) vs. buzz, AMRs vs. conveyors/shuttles, what's real and what's still uncertain for nearshoring & tariffs, and what is “true flexibility” in terms of handling volatile channel mix and SKU growth. Connect with Stipe Galic on LinkedIn. Connect with Pato Miranda Febres on LinkedIn. Learn more about robotic picking trends and fully autonomous warehouse systems on our blog.

Results matter. Leadership isn’t just about vision—it’s about creating environments where people thrive, adapting to change, and delivering measurable outcomes. In this episode, Marissa Dierlam (Head of Marketing, TGW North America) sits down with Christian Lahnsteiner (CEO, TGW North America) to discuss leadership, company culture, and what it takes to drive performance in today’s warehouse automation industry. What you’ll learn: 👤 Christian’s career journey—from engineer to CEO.⚡ Why leadership is about adaptability, accountability, and results.🏗️ How automation creates healthier, smarter jobs (and faster training).🎯 Building performance-driven cultures with clear, tangible goals.🔑 The role of transparency, trust, and accountability in change management.🌍 Why innovation, openness, and partnerships are key to future success.📈 Growth, culture, and the importance of telling your story as a company. Connect with Christian on LinkedIn.