Join Richard and I talking to @philsayers who is a Award winning sales trainer and small business coach.

Here we talk about the challenge every. small business owner faces around sales.

As Phil says it is really just a conversation, that helps build the relationship. Listen in and let us know your thoughts!

Check out his next Client Engagement Skills for Accountants workshop is now scheduled for Thursday 27th February stating at 14:00.

Remember to like and subsctibe

Here’s the link to register : https://protensd.co.uk/for-accountants #sales #accountants #bookkeepers

Welcome to today's episode, where we'll dive into a topic that affects us all: the art of truly listening.

How often do we ask, "How are you?" without really wanting or expecting a genuine answer?

It's become a casual greeting, a polite formality, but rarely a question that opens up meaningful conversation.

Yet, when we stop and listen beyond words, we uncover what’s unsaid—the emotions and thoughts people often brush aside.

Today, we'll explore the power of deeper listening, how asking the right questions—like "what" and "how"—can transform our conversations, and the importance of creating space for real dialogue, whether it's in business or everyday life. Let's get started!

Why 2 Ears and 1 Mouth Ratio Works - Summary for YouTube

Welcome to today’s video! We're exploring a simple yet transformative concept: why the ratio of two ears to one mouth is key to effective communication. How often do we ask, “How are you?” without expecting a genuine answer? It’s become a routine greeting, but when we truly listen—beyond the words—we unlock deeper emotions and thoughts that often go unsaid.

In this episode, we’ll uncover:

• The power of active and deeper listening.
• How asking the right “what” and “how” questions can create space for meaningful conversations.
• Practical ways to listen for what’s not being said—tone, silence, and subtle cues.

This skill isn’t just for personal relationships; it’s essential in business too. Listening helps us move beyond assumptions, opening opportunities for connection and understanding. So, let’s dive in and learn how to turn everyday interactions into impactful dialogues.

Let’s get started!

In this episode of The Balanced Mind, hosts Kim Searle and Richard Brewing dive into the significance of happiness and how it ties into our emotional, mental, and professional well-being. They explore what happiness truly means, beyond superficial markers, and how achieving balance in life—doing more of what you love—can lead to deeper, more sustainable happiness.

They discuss how traditional business culture often overlooks happiness, focusing on productivity instead. But by tapping into what makes us happy, we can improve not only our personal lives but also our professional success. The conversation touches on how the heart, with its emotional intelligence, plays a central role in guiding our decisions, often surpassing the brain in power.

Kim and Richard also talk about how happiness is contagious—when you're genuinely happy, it draws people to you, including clients and colleagues. They stress the importance of self-reflection and reviewing what in your life brings joy, and what might be holding you back.

Tune in for a thoughtful exploration of how prioritising happiness can transform your outlook and your business. Next time, they’ll discuss the power of listening, and why having two ears and one mouth is more valuable than you think! Stay tuned!

On today's podcast, Kim Searle and Richard Brewin will be diving deep into the intersection of behaviour, cognition, and emotional well-being. They'll be exploring the topic of confidence—particularly how it impacts professionals in the accounting and bookkeeping world. Confidence is often misunderstood, especially when it's reduced to superficial traits like posture or speech. In reality, it runs deeper, connected to mindset, self-trust, and emotional resilience.

Kim and Richard discuss how the traditional training in these fields can inadvertently undermine self-belief, leading people to doubt themselves despite their qualifications. They will explore how confidence isn't a static trait but a feedback system, influenced by past experiences and current challenges.

Whether you're just starting out or scaling your business, it's normal to face self-doubt, but today, they'll cover strategies to rebuild and sustain confidence in your professional journey. Join Kim and Richard as they unpack practical ways to grow your self-belief and overcome those internal hurdles, paving the way for greater success.

Stay tuned for an insightful conversation!

In this episode, Kim Searle and Richard Brewin explore the importance of recognising generational traits within the workforce and how it impacts organisational success, with special guest Sue Green.

Sue highlights how evolving work environments and technological advances have changed the dynamics of leadership and communication. The discussion covers key generational differences, particularly between Generation X, Millennials, and Gen Z, and how these differences influence work styles, expectations, and challenges.

Richard shares insights on how employers can embrace these traits to create more adaptable, flexible work environments that nurture talent across all generations, emphasising the importance of communication, structure, and engagement. This episode ultimately encourages organisations to evolve their management approaches to align with the needs and values of a diverse workforce.

Please reach out to Sue Green here:-

hrpulse.co.uk

[email protected]

linkedin.com/in/humanresourcesconsultancy

Welcome to this episode of The Balanced Mind podcast, where we dive into the crucial topic of handling mistakes in professional settings. Today, Kim and Richard underscore the importance of acknowledging errors, taking responsibility, and viewing these challenges as opportunities for growth. Whether you're an accountant navigating high-stakes decisions or a professional striving to meet client expectations, this conversation offers invaluable insights on how to manage mistakes with grace and integrity. We'll explore the emotional and personal impacts of errors, strategies for effective communication, and the significance of active listening and setting expectations to rebuild trust and avoid conflict. Join us as we unpack how to turn mistakes into stepping stones for success.

In this episode of "The Balanced Mind Podcast," hosts Kim Searle and Richard Brewin dive into the complex and relatable topic of the fear of failure. They explore how our outer world meets our inner world, and how addressing the fear of failure is key to personal and professional success. The conversation delves into the various ways this fear manifests, from protective behaviours and perfectionism to the anxiety that can arise when we face challenges. They also discuss how fear, while sometimes necessary, can inhibit growth if not managed properly. Through personal anecdotes and professional insights, Kim and Richard offer valuable advice on how to overcome this fear, learn from mistakes, and move forward with confidence. Whether you're struggling with fear in your career, personal life, or other areas, this episode provides thoughtful strategies to help you navigate and conquer it.

Welcome to "The Balanced Mind," a podcast where we explore the intersection of our external world with our internal experiences and how this connection influences our lives. In this episode, we delve into the art of inspiring others, particularly within the world of bookkeeping and accounting. Join us as we discuss practical ways to motivate and uplift your team, focusing on the crucial role of leading by example. Richard, shares his insights from a recent webinar where he guided firm leaders on how to encourage their teams to step up, especially in challenging times. We explore what it truly means to inspire, from being authentic and creating a positive environment to embracing calmness and clarity in leadership. Tune in to discover how you can be an inspiration to those around you, without needing to be extraordinary—just by being the best version of yourself.

🔍 In this episode, hosts Kim and Richard dive into the intricacies of engaging others, whether it's your team, clients, or stakeholders, in your vision for change and growth. They explore the challenges and strategies involved in effectively communicating and implementing new ideas, drawing from personal experiences and industry insights.

🚀 Tune in as they discuss:

Understanding the psychology of change adoption Identifying different communication styles and preferences

Leveraging benefits over features to drive engagement

Navigating resistance and overcoming obstacles \

Building momentum and creating a culture of buy-in

🎯 Whether you're leading a team, managing clients, or driving organisational change, this episode offers valuable insights and practical tips to help you navigate the journey of engaging others and turning your vision into reality.

🎧 Listen now on : Apple https://podcasts.apple.com/gb/podcast/the-balanced-mind/id1744578098 Spotify https://open.spotify.com/show/6lC5Ewv15afq5cdN9GdBNv Amazon Music https://music.amazon.co.uk/podcasts/fb5578e9-995c-4129-b3a2-bbd777a1c937/the-balanced-mind

Unlock the power of engagement in your personal and professional life!

#TheBalancedMind #EngagingOthers #PodcastDiscussion