The BankerCast: A Banker's Guide to Success

Fred Mills joins host Jay Toups to take a fun look at the changing face of banking, people and customers. Fred is a bank CEO, owns and operates a pharmacy, and is a Louisiana State Senator. Listen to his fun stories about marketing and his wisdom that comes from experience. This is a podcast you will want to listen all the way through. 

Time Stamps:
0:00-4:23 Introduction

4:23-7:03 Biggest Changes in Banking

7:03-9:34 Young Talent & Filling the Roles

9:34-16:40 Taunte Pills & Marketing

16:40-21:34 Passion for Banking & PPP

21:34-27:40 Public Office

27:40-37:18 Banks, Privacy & where the industry is going

37:18-48:51 Wrap Up

2021 was an interesting year  in banking after following 2020, which was chaotic with the pandemic and its broad impact.  In retrospect, 2021 was a year of necessary change as we all looked to the future. The highlights emphasize what was on the minds of bankers everywhere.

Highlights include:
0:00-1:08 - Introduction
1:15-5:47 - Jeff Fair, President of American Planning, and a discussion on how community banks can adapt and turn on a dime. 
5:47-9:50  and 14:23-20:29 - Mechelle Roberthon, Talent Development Director at Home Bank, and our conversation on adult learning and building company culture.
9:50-14:23 - Stan Dameron, Director of Louisiana's Office of Financial Institutions and his perspective on the importance of relationships. 
20:29-24:24 - Janet Wood, Retired bank president, talked to us about the importance of receiving feedback and taking action on it.
24:24-31:01 - We ended the year with Ginger Laurent, CEO of the Louisiana Banker's Association speaking to how , as bankers, we have a life long impact on our customers. 
31:01-33:39 - Conclusion

his week, Jay has on Ginger Laurent, incoming CEO of the Louisiana Bankers association. They talk about the community environment in community banking, and the most touching experiences Ginger has seen in the industry. They also talk about the current crop of young people in banking and the future that the industry holds, especially within the scope of the last two years of changes as well as new laws and regulations placed in baking. 

0:00-8:25 Introduction

8:25-12:38 LBA; Family Community of Bankers

12:38-18:28 Most Touching Experiences in Banking

18:28-25:03 Young People in the Industry

25:03- 38:05 Future Impact of the Last 2 Years on Banking

38:05-56:00 Laws, Compliances, and New Regulations

56:00 Final Questions

This week, Jay’s guest on the podcast is Jeff Fair, who is the President of American Planning Corporation. They talk about the services American Planning Corporation provides, the importance of community banking, and the challenges that small banks faced during the COVID-19 Pandemic. Jeff also talks about the impact of programs like CDFI, PPP, and ECIP had on the community banks and the economy as a whole. 

0:00-7:25 Intro, American Planning Corporation, and Working with Family

7:25-20:15 Banking Industry in Community Banking & importance of a local Presence

20:15-31:35 CDFI, PPP, & Support from ECIP

31:35-44:43 Remote Locations & Commercial Real Estate

44:43-1:02:02 Wrap Up Questions

This BankerCast features guest Mechelle Roberthon. Mechelle is the Director of Talent Development at Home Bank and a Doctoral Candidate at Baylor University. On the podcast she talks about her experience being a “toddler banker.” She also talks about the importance of company culture and the impact it makes on the performance of a company, as well as the impact it has made on her career. She and Jay also talk about SBET (Small Business Employment Training program and the Louisiana Incumbent Worker Training Program), the opportunities that it provides, and so much more.

Mechelle's positive outlook on leading and developing the teams she works with is an absolute inspiration. 

Timestamps:

Mechelle Introduction 0:01-8:46

Adult Learning & Development 8:46-11:45

Company Culture 11:45-19:40

Transition to Banking 19:40-27:40 

Advice for “Baby Bankers” 27:40-46:00

Advice for managers 46:00-48:00

SBET 48:00-53:46

Personal Notes 53:46-1:00:36

Louisiana Workforce Commission Website (SBET Program): https://www.laworks.net/Downloads/IWTP/IWTP_SBET_Eligibility.pdf

Retired bank president Janet Wood joined us to discuss her career in banking and how she became one of the first women in the gulf south to be named to the position of bank president. She gives us great personal advice about how to grow in knowledge and succeed in today's world of banking. Janet's passion and love for the industry and the many individuals she has lead over the years is well worth learning from. 

Remember, be curious!