When AI is quietly eating all the easy customer service calls… what happens to the humans left behind?This episode of CX Riot Radio exposes the hidden cost of aggressive AI automation: agents stuck in an endless stream of angry, emotional, and complex escalations with zero breathing room.The website: https://cxriotradio.com/More Suz: https://suzexe.netlify.app/Here's the LinkTree: https://linktr.ee/caffcx

When AI is quietly eating all the easy customer service calls… what happens to the humans left behind? This episode of CX Riot Radio exposes the hidden cost of aggressive AI automation: agents stuck in an endless stream of angry, emotional, and complex escalations with zero breathing room. The website: https://cxriotradio.com/ More Suz: https://suzexe.netlify.app/ Here's the LinkTree: https://linktr.ee/caffcx

The Biomechanical Call Center

CX Riot Radio is a Blue Collar Customer Experience Podcast that analyzes life and customer service in this algorithmic dystopia we're living in. 
With a focus on the Trades and Contact Centers with healthy(??) twists of cyberpunk and rants.
Rarely any guests, but if you wanna come on and yap, reach out to me on LinkedIn.

Technology

CX Riot Radio is a Blue Collar Customer Experience Podcast that analyzes life and customer service in this algorithmic dystopia we're living in. With a focus on the Trades and Contact Centers with healthy(??) twists of cyberpunk and rants. Rarely any guests, but if you wanna come on and yap, reach out to me on LinkedIn.

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The Biomechanical Call Center

The Biomechanical Call Center