In this episode, we’re diving into a disturbing trend that’s targeting small businesses: “Review Ransom.” This digital-age shakedown is a new form of extortion where scammers weaponize your online reputation and hold it hostage. Here’s a breakdown of what it is and how you can protect your business.
(00:00) – Introduction: What is Review Ransom?
The speaker introduces “Review Ransom,” comparing it to traditional ransomware. Instead of hacking your files, scammers are hijacking your business’s reputation.
(00:30) – How the Scam Works
The process is simple and devastating:
(01:15) – The Key Vulnerability: Your WhatsApp Button
The speaker identifies a critical vulnerability that many targeted businesses have in common: they have enabled the WhatsApp integration on their Google Business Profile.
(02:06) – Proactive Defense: Document Everything
Don’t wait until you’re attacked. The best defense is a good offense.
(03:31) – What to Do If You Are Attacked
If you become a victim of review ransom, here’s the action plan:
(04:30) – Final Summary & Key Takeaways
The speaker provides a final, four-step strategy:
