In this episode Alex highlights the career of an extraordinary Army senior non-commissioned officer (SNCO) who embodies the ideals of taking ownership, transformational leadership, and the importance of caring and mentoring subordinates.
This exceptional SNCO is CSM Mario Terenas, the now retired SNCO was the former CSM of the 10th Mountain Division. Known for personally fixing soldiers' problems, including broken refrigerators in their barracks rooms, Terenas has built a reputation on servant leadership. While serving at the 10th Moutain, a video surfaced of soldiers executing room clearing tactics incorrectly and more importantly, in an unsafe manner. Unlike many leaders, CSM Terenas took complete ownership of the video vowing to fix the issue.