While many people might think that not much has changed, or changed fast enough, with print-on-demand (POD) publishing, they couldn't be further from the truth—automation has been constantly evolving, helping book printers better support customers while increasing profitability. Francesco Crotti of Bronte Book Solution discusses that, as well as artificial intelligence (AI), with Keypoint Intelligence's German Sacristan in a conversation that reminds us of the great value of POD.