The Key Point Podcast

Join Priya Gohil and Mark Davis as they look back at how the major industry players performed financially during 2025. They consider general financial and industry-related trends, as well as key highlights from both the Office and Production spaces.

AI Everywhere hosts Lindsey Naples and Alexia Morgan, together with Keypoint Intelligence's Kris Alvarez, explore the growing debate surrounding age verification laws, online privacy, and the role artificial intelligence (AI) plays in digital identity systems. Here, they set the stage for deeper conversations unpacking the balance between protecting users online and concerns around surveillance, data storage, consent, and the long-term implications of handing personal information over to AI-driven systems.

While many people might think that not much has changed, or changed fast enough, with print-on-demand (POD) publishing, they couldn't be further from the truth—automation has been constantly evolving, helping book printers better support customers while increasing profitability. Francesco Crotti of Bronte Book Solution discusses that, as well as artificial intelligence (AI), with Keypoint Intelligence's German Sacristan in a conversation that reminds us of the great value of POD.

AI Everywhere hosts Lindsey Naples and Alexia Morgan are joined by Kris Alvarez and Keith Haas to discuss the video game Horizon Zero Dawn and what happens when humanity creates its own apocalypse. We explore why the blame falls not on the artificial intelligence (AI) itself, but on the people who built, deployed, and misused it—and what that says about innovation, responsibility, and the future.

In another mind-opening episode of AI Everywhere, hosts Alexia Morgan and Lindsey Naples of Keypoint Intelligence's Publishing Group discuss the concept of immortality through artificial intelligence (AI). From Black Mirror thought experiments to Bicentennial Man's emotional journey, they ponder just how far AI can go and whether eternal life comes with a download button—and would it be worth it?

With the end of traditional print drivers on the horizon, organizations face both opportunities and challenges in adopting the Windows Modern Print Platform. Keypoint Intelligence Analysts Keith Haas and Ilya Reutsky speak with Chris Tickler, Chief Technologist at NT-ware, about misconceptions around the platform, migration challenges, security, enterprise readiness, and how solutions like uniFLOW are already supporting this industry-wide shift.

Using Keypoint Intelligence's IT Decision Makers survey as a springboard, our very own Anne Valaitis and Carl Schell are joined by colleague Jamie Bsales to discuss where organizations are in their digital maturity. The conversation touches on widely adopted technologies, the state of workflow automation, and a DX in certain vertical markets—in under a half hour, here's a clear, data-driven snapshot of how US businesses are navigating digital transformation.

Professor Gunter Saunders sits down with Keypoint Intelligence's Mark Davis to discuss his position as a leader in technology and innovation at the University of Westminster, London. As the riveting conversation unfolds, the pair consider the role digital transformation (DX) has played in higher education over recent years, the impact of artificial intelligence (AI), and how higher ed will evolve over the coming years.

Keypoint Intelligence's Alexia Morgan and Lindsey Naples, our AI Everywhere podcast team, are joined by colleague and friend Shawn Preval to discuss whether artificial intelligence (AI) can fill the mental health gap. This dynamic trio tackles the stigma around therapy and digs into the heart of why access to support absolutely matters—today now more than ever. (If you're struggling, call or text 988 for the Suicide & Crisis Lifeline.)

Using the National Postal Forum as a springboard, Keypoint Intelligence's Anne Valaitis and Carl Schell discuss the technology she saw and the news she heard at the annual event hosted by the USPS. From there, based on recent primary research, they investigate trends and themes of customer communications including the always ongoing omnichannel strategy conversation, how artificial intelligence (AI) ties in, and why engagement is so critical.