The Brainiate Show

I recently sat down for a chat with Jeff Satterwhite. Jeff is a Certified Senior Product Owner for Salesforce at Adventist Health System in Florida. During our chat, Jeff explains which Salesforce products and third party apps are being used at Adventist Health System, and how Salesforce has helped transform internal operations to provide best-in-class experience for patients and their family members at Adventist. Link to show notes: https://goo.gl/62ystX

Show Notes:

Get 1 FREE Audible Book (New Accounts): audible.brainiateshow.com Resources to help you manage duplicates: How to use Salesforce Matching Rules Trailhead: Duplicate Management In Salesforce Classic:

• How to merge duplicate contacts
• How to merge duplicate accounts

In Lightning Experience

• Using the Potential Duplicates Component

Cloudingo

In this episode, I sit down for a chat with Dana Hall. Dana is a Trailhead Engagement Marketing Manager at Salesforce. Dana shares with us some of the best kept secrets regarding Trailhead - including some hidden gems, best practices and tips for getting the most out of this incredibly useful, free and life-changing tool. Show notes: http://brainiate.blogspot.com/2017/04/the-brainiate-show-how-to-become.html

In this episode I sit down for a chat with Misty Jones. Misty is a Senior Salesforce Administrator at Mutual of Omaha Bank, based out of Scottsdale, Arizona. Misty has earned 6 Salesforce Certifications. 3 Certifications in 1 week - at Destination Success 2017! Within the next half hour, you will hear Misty share her experience at Destination Success 2017: the prep work she did prior to attending, the intense experience during Destination Success and the accomplishments she came away with as a result of her hard work. Misty explains how she was initially introduced to Salesforce, reveals how she handles end user training, duplicate management, and some best practices around leveraging Salesforce reports and dashboards to drive success within the organization. Show Notes: http://brainiate.blogspot.com/2017/04/the-brainiate-show-misty-jones-reveals.html

In this episode I sit down for a chat with Daniel Peter, Salesforce MVP, Bay Area Salesforce Developer User Group Organizer and Lead Applications Engineer at Kenandy.

Daniel shares his wild experiences at three Salesforce community events: Tahoe Dreamin', Snowforce and Punta Dreamin'. I think Daniel traveled more in the last few weeks than I did in the last 15 years. Daniel gives us some insight and advice on how he uses Salesforce to solve common business problems using both native and custom solutions in ways that are both efficient and effective. Show notes: http://brainiate.blogspot.com/2017/04/the-brainiate-show-daniel-peter-reveals.html