Your brand isn't just built online. It's built in every interaction, every moment, every choice you make when you think no one's watching.
In this Behind The Brand episode, I'm reflecting on my recent conversation with Wynton Harvey, and one thing he said that really stuck with me: even when you think no one's paying attention, someone's paying attention.
Wynton grew up around fame, so he understood early that people are constantly forming opinions about you. Not just when you post something or get a promotion, but in the small interactions most of us don’t think about.
How you treat someone at a restaurant. Whether you respect people’s time. Whether you do what you said you would do. How you make someone feel when there’s nothing to gain.
Sometimes, those are the things people remember most.
Wynton spoke a lot about respect and never wanting someone to feel less than because they have less than him. And to me, that says more about someone’s personal brand than their job title ever could.
We’ve become so focused on looking like we have a good personal brand that we forget about actually having a good reputation.
I feel lucky that, as a millennial, I experienced networking before everything moved online. Early in my career, it was conferences, business cards, after-parties, conversations and seeing the same people again and again.
You built your reputation through touch points. Being kind. Listening. Remembering people. Being genuinely interested without always having an agenda.
I think we’ve lost some of that.
Your real brand still lives in the real world. Online gives you visibility, but your reputation is built through the experiences people have with you.
So, what are people saying about you when you’re not there?
Because whether you’re actively building a personal brand or not, people are already building an idea of who you are.
Maybe the goal isn’t to be seen by everyone. Maybe it’s making sure that when you are seen, people remember you for the right things.
00:00 Introduction: Behind the Brand on Reputation and Perception
00:28 The Wynton Harvey Insight: Someone's Always Watching
01:25 The Human Touch: Respect, Time, and Making People Feel Valued
01:39 Personal Branding Beyond the Online World
02:03 Looking Good vs. Being Good: Reputation Over Appearance
02:11 The Millennial Advantage: Real World Before Online World
03:38 The Question That Matters: What Are People Really Saying About You
03:55 Closing Thoughts: Be Remembered for the Right Things
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