The Builder Nuggets Podcast

Homeowners go through an emotional roller coaster while their home is being built or renovated.

It's easy to see why. Their normal lives get turned upside down from the chaos of construction

When things go sideways, clients want to blame someone for their discomfort. And when that happens, you have to know how to respond.

In this episode, our guest is industry icon David Lupberger who's here to show you how to turn problematic clients into raving fans of your business.

Listen now!

Show Highlights Include:

• How "parenting" your clients helps to avoid conflicts when they get upset with your job as a contractor (3:39)
• How facing problems at constructions brings you closer to your clients and raises client satisfaction (5:58)
• Why being empathetic is key for home builders ( even if the client is a nightmare to work with)(9:00)
• How the "Project Ground Rules" helps to set the expectations and avoid possible conflicts with clients (11:30)
• Why over communicating is always a good idea (even if you face difficult conversations) (13:14)
• Three ways home improvement shows mislead people (and the truth behind) (13:57)

To connect with Duane, Dave, or one of our show guests head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

As builders, we pride ourselves on doing good work for our community. We build the places that raise families, foster small businesses and enrich the lives of those around us. That's why we invest in equipment that gets the job done right.

That's why it's so bad when equipment gets stolen. It's unfortunate, but thieves exist in every place. But with the right precautions, you can prevent theft and keep your equipment safe.

In this episode, you'll find out how to prevent bad actors from stealing your equipment and staying safe.

Want to make sure you keep your equipment and do the best job possible? Listen now!

Show highlights include:

• Why creating your inventory from photos can keep your insurance from reimbursing them in case of theft (14:51)
• The weird way putting a sticker on your tools can keep thieves' hands off of them (18:32)
• How giving up control and making less money per project grows your business in the long term (23:30)
• Why integrity and passion is more important in team members than their specific skills. (28:07)

If you'd like to connect with Paul Bierman or learn more about Power Tool Safe you can visit https://powertoolsafe.com/

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

Our guest on this episode started out as a bricklayer from London, England. Learn how he developed a mindset, habits, systems, and relationships that have got him into some of the world's most exclusive circles.

Show highlights include:

• How to attract wealthy, hassle-free clients by pushing 90% of your prospects away (3:52)
• Make more money by eliminating a popular payment method from your business (5:30)
• The "time waster" tells that let you avoid bad clients before they ever work with you (7:22)
• Draw in your ideal prospects on social media by turning your business profile into a "me" profile (16:09)
• How to almost guarantee business success by setting goals that seem unachiveable (18:02)
• The "ridicule" method that creates an environment of supportive entrepreneurs who turn your ideas into thriving businesses (22:17)
• How to design a market-disrupting business in under an hour (23:46)
• The two-minute rule that instantly makes your life more free and exciting (25:48)
• How to outsource and automate the most stressful part of your business by drawing three circles (30:19)
• The 1980's advertising method that's outperforming Facebook ads in the 2020's (35:39)

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

To connect with our guest Steve Sims:

Podcast is The Art of Making Things Happen https://www.stevedsims.com/podcast/

Book is Bluefishing https://www.stevedsims.com/book/

In this episode we talk with friend and colleague Brandon Bryant with Red Tree Builders in Asheville, North Carolina. Not only is he a past guest, he is one of the first to sport the Builder Nuggets flip flops that we started giving away during the show. We discuss why events like the International Builders Show are so valuable, mental health, and a few other topics.

Show highlights include:

• How the NHB's new "DEI Initiative" will fill the labor gaps in the construction industry (3:32)
• The "Everybody's Struggling" secret for improving the mental health for yourself and your team (9:37)
• The counterintuitive way giving your team members more half days off makes them more productive and profitable (11:09)
• How spending 30 minutes in the sun every day makes burnout impossible (12:23)
• Why forcing your teammates to ignore calls and texts after hours will keep them around longer than offering them more money will (14:00)

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

When you know everything, nobody can help you. When you have the confidence to share your challenges you invite heroes to help you solve them. Shannon Waller shares the subtleties of how to use uncertainty to attract others to your mission.

Show highlights include:

• The simple question to ask yourself which immediately wipes your mind of your worries (10:54)
• The counterintuitive reason uncertainty is your secret weapon for unlocking massive growth (12:33)
• How to be confident and uncertain at the same time to invite more teamwork into any given project (even with clients) (13:05)
• Why your arrogance will kill more deals than acting like you know nothing (17:49)
• How to become a better leader by doing the exact opposite of what people on TV do (20:58)
• Why being vulnerable repels clients sand how transparency attracts them like honey does bees (24:57)
• The weird "Flip The Script" trick which transforms your client relationships into partnerships (30:39)

If you'd like to connect with Shannon and discover how Strategic Coach will change your business, visit their website here: https://www.strategiccoach.com/. Or visit her website for free resources here: https://yourteamsuccess.com/.

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

Tye Alroe believes that building a Dream Home is a culmination of years of visualizing, idea sharing, & hard work...it's something very special & he treats it that way. We think he believes the same about building a dream business.

Show highlights include:

• Why hiring a business coach can catapult business growth and improve profits (6:23)
• How outsourcing your weaknesses can save your business from hidden problems (even if it seems like a waste of money) (9:04)
• Want to take a 6-week vacation without worrying your business will fall apart? Here's how… (10:17)
• The sneaky "Quote Qualifier" trick for only attracting the best clients (13:10)
• Why investing in a mentor for your team members is the most effective way to grow your business (16:34)
• The counterintuitive reason hiring the most expensive contractors makes your construction business more profitable (24:48)
• Why business owners are the biggest roadblocks for growth (and how to get out of your own way) (29:23)
• How to "derisk" your building portfolio to protect your business before the market changes (33:30)

If you'd like to connect with Tye, you can follow his company on Instagram @alroeconstructions or visit his website at https://www.alroeconstructions.com.au/

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

Guest Jeffrey Feldberg discusses how to increase the value of your business by preparing it for a liquidity event.

Show highlights include:

• The shocking reason why up to 90% of liquidity events fail (3:17)
• Why you're leaving 50-100% of the value in your company on the table when you sell it (and how to get paid your company's true value) (4:09)
• The "Paying It Forward" mindset you must embody today if you want to sell your business for 9 figures someday (5:45)
• The insidious way entrepreneurs get taken advantage of during liquidy events (7:31)
• Why less than 1% of of custom home builders and remodelers successfully sell their business (and how to be one of the few who does) (13:18)
• How the 2020 ciris created the perfect storm to sell your business for a fat chunk of change (18:01)
• Why selling your business like a realtor sells your home helps you get top dollar for it (23:54)
• The "9-Step Roadmap" for growth and liquidity which helps your business bring in boatloads of cash without your involvement (25:20)
• The single most important "X Factor" which multiplies the total value of your company (25:49)
• Why preparing to sell your business even if you never want to sell makes you more profitable and have more fun (40:55)

If you'd like to book a free strategy call with Jeffrey, email him at [email protected] or visit his site at https://deepwealth.com.

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

A business developer shares how she took a top Salt Lake City Custom Home Builder to new levels by practicing, understanding her team's value, and telling the right stories.

Show highlights include:

• I really believe in what we do. That's the most important part (9:15)
• The weird way the crisis made buyers okay with investing more for their home (17:14)
• The 3 critical ingredients for keeping sales coming in as you grow and scale your custom homes business (19:13)
• How simply saying your wildest goals out loud can magically help you manifest them (21:04)
• How to receive referrals like clockwork (35:42)
• In this kind of environment we are selective about what types of projects we do. We simply don't have the capacity to work with everybody (45:01)

If you'd like check out the amazing homes Karen builds, follow Alair Homes Salt Lake on Instagram here: https://www.instagram.com/alairhomessaltlake

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.

We are in a new reality. We're not going back to what used to be considered NORMAL. In this episode I talk with Business Coach and friend Scott Beebe from My Business on Purpose. Scott is a past guest and if you are a regular listener you will remember him from one of our most popular episodes, one of the early ones, episode 02 You Can't Scale Chaos.

Show highlights include:

• The "People Decision" secret for thriving in the new reality while other construction owners flail (4:06)
• Now more than ever you have to embrace lifelong learning. It's no longer an option (5:30)
• How being a counselor inside your business unlocks more growth than your best marketing campaign (7:25)
• The single most innovative tool in the business world over the last 12 months (and how to start using it this week) (10:12)
• Why you no longer have to worry about leads and sales to scale your construction business (17:17)

For more on Scott and his coaching programs for contractors, visit https://www.mybusinessonpurpose.com/.

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodeler

A brand is an intangible marketing or business concept that helps people identify a company, product, or individual. People often confuse brands with things like logos, slogans, or other recognizable marks, which are marketing tools that help promote goods and services. We dive into what these intangible parts are and the impact they have.

Show highlights include:

• How building a brand increases the value of your business and makes it way more attractive to potential buyers (7:49)
• Apple's secret for dominating their industry even during tough times (and how to mimic this in your business) (10:22)
• Become an expert at what you do and then you become passionate about broadcasting it (15:10)
• The "Expert Secret" for never needing to sell someone again (15:34)
• Interview prospects and choose the right people to work with so you can avoid high-maintenance clients who give you endless headaches (17:55)
• Failing is ok…it's healthy (even if failing makes you want to give up) (24:38)

If you'd like to check out Ted's magazine, you can find it here: https://www.buildmagazine.com/. And you can tune into his podcast, Friends of Build Magazine, here: https://www.buildmagazine.com/podcast/

To get the most out of this podcast, or connect with Duane and Dave, head over to https://buildernuggets.com and join our active community of like-minded builders and remodelers.