Just into her 12th year, Jackie Becker intends to stay with her business for many years to come. Today we discuss her experiences trialling new software and indeed we attempt to handover some of the dialogue to ChatGPT.  Jackie tells us how she makes good use of the service within her business and this ‘live test’ is pretty impressive.

We last caught up with Gary Jones a little over 5 years ago and today he explains how he’s maintained much of the remote working capabilities that evolved during the COVID 19 period. Gary has grown his business, grown his team and increased the ways in which his working life can shift in the future.

From early in his career, Shaun Rafferty has worked with movers and shakers in the worlds of consulting and digital advertising and has contributed to the success of a number of market leaders. However, as industries and opportunities evolved and shifted during COVID, so too did Shaun’s thinking. We catch up with him less than a year into his own business and his new path is becoming clear.

We last caught up with Ana Hindocha in 2023 when her business was less than a year old. She spoke of numerous goals, plans and dreams and shared her hesitancy in this her first independent venture. Two years on, a great deal has happened and while the picture may not be what she foresaw, it’s been an exciting and transformative journey.

Surprisingly, one particularly effective way to maximise your success in the year ahead, is to close the current year in a powerful and strategic way. In this episode, business coach Tracey Leak shares some practical tips and tricks that are in fact very useful all year round!

For Yvonne and Andrew Syme, the key appeal when starting their bookkeeping business a dozen or so years ago, was simply to be of help to their customers. This clear objective has informed how they balance life and work and has yielded an extremely satisfying small business. And you’ll be surprised at how they spend their spare time.

Lysa White likes nothing more than a new client whose accounts are in a shambolic state. Getting things organised is what makes her tick and builds her value. Having been employed by a franchisee for a number of years, Lysa was happy (if a little surprised) to take the business over. Seven years on, she has built a tight, little team and is starting to think about her own exit.

When Trudy Mendis started her business a little over a year ago, she initially struggled with the discipline of working solo and didn’t take naturally to networking. Happily, by embracing the First Class community and learning from others, the tables have turned.

Today, she’s enjoying the transition from employment and is keen to demonstrate a work/life balance to her children.

Katrina Spratley has run her bookkeeping business for 20 years on the Gold Coast and has developed a way of working that really suits her lifestyle. She has some great tips to ensure you charge what you’re worth and how to avoid getting too 'drawn in' if client demands are overwhelming.

This is the model that Carl Zwartkruis adopts in his business. Effectively working as a Chief Financial Officer, Carl spends most days working at his clients' offices and has done so for coming up to a decade. It's how he prefers to work and illustrates the flexibility of the First Class Accounts franchise and how it aligns with your expertise and workstyle.