In this episode of The Business of Football, David Chimbaza sits down with John Gillespie, CEO of Power League, to explore the turnaround of one of the UK’s largest small-sided sports operators. John shares how he joined the business in 2018 as Chief Operating Officer when pitch quality, infrastructure and customer experience had deteriorated, and how a renewed focus on reinvestment, listening to colleagues and putting customers back at the heart of the operation helped transform utilisation, brand partnerships and overall performance. The conversation covers the shift from a top-down to a bottom-up operating model, the introduction of Power Pitch Plus surfaces and LED lighting across the estate, and the strategic move from being a five-a-side football business to a multi-sport community hub offering padel, cricket, basketball, 3x3 and darts. John explains how this diversification is attracting new demographics, including more women, girls and families, while maintaining the same core principles of quality, accessibility and social belonging that have always driven participation. John also reflects on his own journey from retail into sport, the differences between marketing a physical product and marketing an experience, and how redefining commercial partnerships around mutual value has led to long-term deals with brands like Heineken, Coca-Cola, Lucazade and Nike. He discusses the leadership transition after the business was acquired by Broad Solve Investment Management, the challenges of scaling a community-first model, and why the people on the ground, not just the facilities are what make Power League successful. This episode offers practical insight into operational turnarounds, community sport strategy, multi-sport diversification and the human side of leading a participation-focused business in the modern football and leisure landscape