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In this episode, Alex Smithies, a former professional goalkeeper turned financial planner, shares his journey from the pitch to advising athletes on life after sports. Discover how the mindset around money and career longevity in sports differs from other industries, and learn practical insights to better prepare athletes — and anyone — for financial resilience and long-term success.
In this episode:Timestamps: 00:00 - Introduction: Alex's journey from football to financial planning
02:10 - Reality check: Short-term thinking in football careers
05:46 - Injury as a catalyst: Planning for life after playing
08:08 - Lack of club support: The need for financial education in sports
10:50 - Peer pressure and materialism among players
12:56 - The emotional shock of retiring from sport
14:34 - The importance of early financial habits for athletes
18:13 - How clubs and leagues can improve athlete financial safety
20:34 - Financial realities across different leagues and tiers
23:35 - The importance of financial literacy from a young age
27:00 - Traits of players who transition successfully out of sports
31:42 - The call for mandatory financial education in academies
36:17 - First day of retirement: Emotional and practical advice
37:34 - The mindset of goalkeepers versus field players in retirement
39:01 - Evolving success: From on-field achievements to personal life
43:11 - One ultimate lesson from Alex’s career and lifeResources & Links:
How do you build a strong company culture that actually works? Dave Coull explores trust, leadership, company values and maintaining culture as a business grows. Company culture is easy to talk about. Putting some values on the wall, adding them to the website and telling people what the business stands for is the simple part. The much harder challenge is making sure those values are reflected in how people actually behave, how leaders make decisions and what employees experience every day.
In this episode of The Business Takeaway, Dave Coull, CEO of Stage Electrics Group, joins Ben Payne to explore what it really takes to build and maintain a strong company culture.
Dave shares his experience of leading an established business through growth and change, including the challenge of bringing different teams together through acquisitions. They discuss why trust and transparency matter, how leaders influence workplace culture through their own behaviour and why listening to employees becomes increasingly important as an organisation grows.
The conversation also explores a problem many growing businesses eventually encounter: the culture that developed naturally when the company was smaller doesn't necessarily survive growth. More people, multiple locations, acquisitions and changing leadership structures can all affect how an organisation feels to the people working inside it.
For CEOs, founders, business owners and managers, this is a practical conversation about organisational culture without the slogans. It's about what leaders actually do to build trust, create employee engagement and make company values mean something.
In this episode, you'll discover:
The Business Takeaway
00:00 - Welcome and episode overview
02:16 - The core role of culture in organisational success
06:28 - Transitioning into the events and technology sector
09:22 - Building trust through humility and authenticity
12:44 - Leading technical teams without needing to be a technical expert
15:45 - Communicating effectively during COVID-19 and remote onboarding
19:43 - Protecting and evolving existing company culture during acquisitions
23:45 - Defining core values with employee input and ongoing reinforcement
28:58 - Handling cultural integration of new business units
32:04 - The impact of culture on employee engagement and productiveness
36:33 - The importance of continuous communication and transparency
39:39 - Maintaining culture across growing and distributed teams
44:11 - Managing high performers with misaligned values
48:41 - Major mistakes leaders make in shaping company culture
51:11 - Practical steps for honest and transparent leadership
55:20 - Creating an environment where challenging leadership is safe and encouraged
58:43 - Balancing honesty and confidentiality in leadership communication
62:24 - Building a legacy based on developing people and strong culture
65:49 - Final thoughts: leadership as a team enabler and culture creator
66:05 - Rapid-fire: Apple or Android?
66:17 - Preferred social media platform?
66:23 - City or beach getaway?
67:01 - Essential item for travel?
67:08 - Morning or night person?
67:30 - Build new or fix what's broken?
67:50 - Growth or profitability?
68:19 - Best advice ignored?
68:45 - The drink Dave would choose at a pub?
Resources & Links:If you enjoyed this episode check out Matt Turners episode on our show
This episode offers actionable leadership principles rooted in decades of experience—timeless lessons for anyone committed to building thriving, resilient organisations.
In this episode, Ryan Metcalfe, founder and CEO of Preevue, shares candid insights on the evolution of digital twins, the significance of failure, and how technology is reshaping theatre and entertainment industries. His journey demonstrates how strategic engineering, embracing errors, and an eye for innovation can disrupt even the most traditional sectors. This is a true lesson in business disruption!
Key Takeaways:00:00 - Ryan reacts to a major product failure and values lessons learned
02:20 - Challenges of managing diverse roles across theatre and media
04:10 - Creativity meets sales: blending art with commercial goals in entertainment
06:00 - Evolution of visualisation in theatre and how digital twins are transforming productions
08:50 - Breaking the misconception of visualization as a gimmick in arts projects
12:00 - How detailed laser scanning creates accurate digital models for ticketing and design
15:30 - The rise of AI and emerging technologies, and their impact on the industry
18:00 - The importance of rapid testing and iterative development in tech adoption
20:30 - Ryan’s early entrepreneurial start at 18 and the importance of perseverance
22:00 - Building credibility: from small gigs to working on Harry Potter’s Broadway production
25:00 - The long timeline to prove new tech to industry giants like ATG
29:00 - The future of production visualizers and the formalization of this industry role
33:00 - Handling technological resistance and pushing the art forward with digital tools
36:40 - Innovation in venue data collection through COVID scans and the growth of ticketing tech
40:00 - The strategic approach to AI, balancing risks and opportunities in visualisation
43:00 - Lessons learned from running a business without prior experience or formal training
45:00 - The importance of being a jack-of-all-trades and building resilient teams
46:30 - Ryan’s reflections on leadership and the ongoing responsibility of founding and running a business
Resources & Links:This episode is a masterclass in how a creative industry embraces technology, overcomes tradition, and pushes boundaries—both artistic and entrepreneurial. Ryan’s story underscores that innovation often starts with a simple idea, fueled by a willingness to fail, learn, and adapt.
00:00 - Introduction to Mats and his diverse industry background
02:14 - The development of innovative discharge lamps and product successes
04:33 - Experiences negotiating with giants like PRG and lessons learned
06:28 - How industry pioneers like Rusty Bruchet shaped the lighting industry
07:44 - The transition from traditional to LED and the rise of new markets
11:09 - Launching Station Marts: From basement projects to international sales
14:17 - Navigating post-COVID challenges and decision-making in turbulent times
16:29 - The importance of understanding electrical systems globally
19:24 - How power distribution is vital for LED and video in modern productions
21:35 - Opportunities and challenges in North American and global markets
23:28 - The resilience built during COVID and strategic pivots in product offerings
30:38 - The significance of branding, appearance, and professionalism in industry reputation
32:39 - Future trends: virtual studios, AI, and technological advancements in the industry
37:30 - The importance of face-to-face relationships and industry networking
40:50 - Personal growth and leadership evolution over a decade
44:01 - The importance of communication, respect, and reputation in leadership
48:45 - Core lessons: quality, patience, and the value of strong distributor networks
54:49 - Industry professionalism and the importance of branding and presentation
58:10 - Reflection: What Mats would do differently if starting today
59:34 - Final insights: market understanding, persistence, and the power of relationships
Resources & Links:Want to listen to a similar episode - check out Sam Tamplins Episode here!
The journey of Stage Smarts exemplifies how innovative thinking, strategic branding, and relationship-building can build a resilient global enterprise in the entertainment industry.
In this episode of the Business Takeaway podcast, Erin Teter, a seasoned fractional CHRO, shares invaluable insights on how HR can be a strategic partner in scaling and managing modern businesses, guiding and helping leadership especially in the era of remote work and rapid growth. Her experience across private equity, tech, and startups offers a fresh perspective on the evolution of HR's role beyond compliance to true business impact.
Key topics:00:00 - Introduction to Erin Teter and her HR journey
02:20 - Common misconceptions about HR roles in business
04:15 - Strategic HR and its influence on business growth
06:42 - Signs of HR and management issues during rapid scaling
08:54 - The significance of internal communication and culture
11:00 - When and how HR policies should be implemented in small startups
13:37 - Structuring compensation and compliance considerations at scale
15:50 - Management cracks that appear as businesses grow
17:23 - Handling career plateauing and strengths-based development
20:07 - The biggest hiring mistakes in today’s competitive environment
22:40 - Using behavioral questions and scorecards effectively
25:21 - Managing wrong hires and quick termination strategies
28:35 - Hiring differences in private equity-backed versus small startups
32:33 - The changing landscape of job loyalty and retention
35:45 - Providing growth and challenge in startup environments
38:02 - HR’s role in remote and hybrid team management
41:23 - Building emotional connections in dispersed teams
44:51 - Recognizing and acting on HR blind spots
47:17 - HR’s balancing act: protecting the business vs. supporting employees
50:12 - The influence of AI on HR functions and decision-making
54:45 - Initial steps for founders facing big people challenges
58:28 - Erin's one golden rule for business success: perseverance and resilience
Connect with Erin Teter:This episode provides a compelling look at why HR is a pivotal element not just for compliance, but for defining company culture, scaling successfully, and building resilient teams in the modern era. Whether you're in small startups or large scale-ups, Erin’s insights challenge traditional views and equip leaders to think differently about their people strategies.
In this episode, we explore how principles from professional sports, especially baseball, can transform business culture and individual mindset. Joshua Lifrak shares insights from his decades of experience in sport psychology, illustrating how mental resilience, defining organisational identity, strong leadership skills, leadership development and daily habits can lead to consistent success.
Key Topics:00:00 - Introducing lessons from baseball to business leadership
02:17 - How sports psychology evolved over the last 20 years
03:58 - From sociology degree to mental training in sports
06:45 - Building relationships before implementing mental skills
09:25 - Defining your organization’s or team’s identity
12:05 - The opportunity of the World Series and human development
14:50 - Handling setbacks and maintaining resilience in sports
15:53 - Using "Mile Zero" to reset daily performance
18:38 - Belief and determination as key factors for winning teams
20:48 - Celebrating success and managing victory momentum
24:08 - Overcoming a curse: the mythical story of the Chicago Cubs
25:18 - Differences and similarities across sports cultures
28:05 - Applying sports resilience to business environments
29:50 - Six steps to resilience and thriving in chaos
33:30 - COVID as an accelerant for personal growth practices
37:46 - Marginal gains and continuous improvement strategies
41:36 - Critical elements for cultivating high-performance teams
43:33 - Clarity as a cornerstone of effective teamwork
44:17 - Managing emotional setbacks: stepping away and resetting
48:19 - Starting small: the power of setting daily intentions
49:33 - What does “Win Today” really mean?
53:12 - The mindset shift for meaningful, quick transformations
54:17 - How the podcast and book connect to everyday life
Resources & Links:In this episode, Matt Turner shares his candid journey from founding Clownfish Events to discovering new ways to lead and develop organisational culture. His insights highlight the importance of authentic leadership, self-awareness, and creating workplaces that foster joy, growth, and purpose. Whether you're scaling a team or contemplating your next move, Matt’s lessons underscore the power of intentional culture in business success. These are the leadership skills and business advice for anyone.
Main Topics:00:00 - Introduction and episode overview
00:29 - Importance of subscriptions and reviews for growth
00:53 - Matt’s initial insights on leadership and culture
01:05 - Reflecting on Matt’s background and journey from DJ to entrepreneur
01:48 - Milestones of Clownfish Events’ growth and accolades
02:14 - The decision to leave and reassess life post-business
03:22 - The role of self-awareness and therapy in Matt’s transition
04:00 - Managing culture while scaling from 27 to 50+ staff
05:50 - Recognizing personal limits and evolving leadership style
06:46 - Building a company culture rooted in fun, purpose, and joy
07:35 - The importance of authenticity versus planned culture initiatives
08:54 - Journaling and self-reflection as tools for leadership clarity
09:53 - The pressure of scaling and radiation of founder’s identity
11:16 - Robbie Williams' "Better Man" philosophy and frozen leadership at 18
12:37 - Maturing as a leader and adjusting organizational expectations
14:47 - Defining Matt’s culture and how it influences Clownfish
15:41 - Culture measured by behavior when leaders are absent
16:08 - Balancing profit with a positive workplace environment
17:07 - The industry's demanding nature and the need for joy in work
18:33 - Creating memories and meaningful experiences through events
19:43 - The importance of fun as a core cultural pillar
20:07 - Authenticity from early days shaping a positive culture
21:27 - How external companies, like Octopus Energy, exemplify strong cultures
22:22 - Hiring, molds, and the natural development of a positive team environment
23:43 - Recognizing when culture isn’t working and adjusting dynamically
25:57 - Achieving industry recognition for innovation and culture
27:10 - Scaling culture in larger organizations – challenges and opportunities
30:02 - The critical role of leadership alignment in large companies
31:30 - Strategies for fostering connectedness in big organizations
33:52 - Humans’ tribal nature and the importance of shared purpose
36:44 - Success stories of companies that prioritize culture intentionally
37:34 - Building culture through thoughtful hiring and engagement practices
41:39 - The ongoing evolution of organizational culture, especially post-pandemic
43:16 - Lessons from life’s hardships and maintaining authenticity
46:15 - Growing a business into maturity and adapting to life stages
48:18 - How team members grow and leave a lasting legacy
50:03 - Reflections on sharing the journey openly and embracing external expertise
54:03 - Core leadership lesson: resilience during challenge and controversy
55:44 - The importance of sticking through tough times for growth
58:44 - The balance of innovation versus continuous improvement
59:35 - Challenging the status quo as a growth imperative
60:08 - Matt’s favorite personal refreshment: Coke Zero with lemon
60:23 - Final thoughts and gratitude
Resources & Links:Subscribe to Matt's YouTube: youtube.com/@MattClownfish?sub_confirmation=1
Follow Matt on LinkedIn here: linkedin.com/in/matt-turner-b5754330
In this episode, Tom Chapman shares his inspiring journey from a hairdresser to mental health advocate, highlighting how everyday conversations—especially in workplaces—can significantly impact mental well-being. Discover practical insights into fostering supportive environments, recognising early signs of struggle, and breaking down the stigma around mental health. This isn't about business strategy. This is about something that we should all be doing especially in the work place as part of the leadership of our businesses.
00:00 - Introduction: Tom Chapman’s journey from barbering to mental health advocate
02:20 - The moment that changed everything: learning about suicide and its ripple effects
05:07 - Founding Lions Barber Collective and the power of community connections
08:27 - Designing simple, impactful mental health training programs for diverse industries
11:09 - The unique conversational space of barbershops and their significance for men
13:05 - The importance of early intervention and how to recognize signs of struggle
15:28 - Moving beyond traditional mental health support: alternative approaches and communities
17:36 - The challenge of stigma and cultural barriers around men's mental health
19:52 - The role of leadership and storytelling in shifting mental health perceptions
22:08 - Societal changes influencing mental health issues, loneliness, and the value of human connection
25:40 - The importance of physical touch and face-to-face interactions in a digital age
28:30 - How workplace environments can better foster open conversations and early support
36:26 - The impact of organizational culture and leadership in mental health initiatives
38:43 - Effectiveness of peer conversations vs formal support structures
40:38 - The reality of corporate mental health programs and unlocking true engagement
44:48 - Culture and societal norms: the influence of different global perspectives
46:43 - Practical tips for organizations to initiate meaningful mental health conversations
50:01 - Personal resilience: the significance of vulnerability, honesty, and community support
54:38 - The importance of perseverance and hope in mental health recovery
56:08 - Taking action one day at a time: maintaining resilience amid challenges
58:52 - Light-hearted closing: Tom’s favorite places and simple joys amidst life's struggles
Resources & Links:In this episode, Derek Fredrickson, founder and CEO of The CEO Solution, dives deep into the strategic role of fractional CEOs and COOs during scaling. Discover what traits to look for in leadership teams, how to overcome common scaling pitfalls, and the mindset shifts needed for sustainable growth. Derek provides true day to day Business advice, and the leadership challenges that go with that.
Main topics:00:00 - The role of fractional CEOs and COOs in scaling companies
02:12 - What to look for day one as a fractional CEO
03:38 - Defining the North Star and growth objectives
04:50 - Uncovering underlying business issues and resistance points
05:47 - Assessing founder involvement and operational gaps
06:50 - Common traits of high-growth entrepreneurs
07:13 - The differences between entrepreneurs and operational leaders
08:03 - Transforming founder mindset from doer to strategist
09:24 - Signs that the CEO is the bottleneck
10:49 - Profile of effective COO traits
11:30 - The yin and yang of CEO and COO profiles
12:27 - Risk appetite versus stabilization in leadership
13:25 - Cultivating execution without babysitting
14:50 - Building structured systems and SOPs for scaling
15:41 - Overcoming founders’ resistance to process change
17:00 - When full-time leadership replaces fractional support
18:30 - Success metrics for scaling and operational efficiency
19:30 - The importance of team buy-in during transformation
20:32 - How leadership teams benefit from accountability and KPIs
22:48 - Implementing effective team accountability frameworks
25:55 - Striking the right balance with KPIs and metrics
26:34 - The "smoke signals" that indicate health of the business
28:35 - The critical KPIs for CEO overview and departmental health
30:56 - Why financial literacy is pivotal for visionary CEOs
32:14 - Transitioning from doer to leader: mindset shifts
34:30 - Common pitfalls in switching from founder-led to team-led models
38:16 - Where the biggest scaling obstacles appear
39:08 - The right scale for fractional versus full-time operational support
41:16 - Recognizing when growth is not feasible
43:47 - One key focus area on day one for new clients
44:47 - Embracing accountability and process in leadership culture
48:48 - Opening financial data to empower leaders
52:37 - The paradox of CEO autonomy versus strategic oversight
56:25 - The value of adding a COO or fractional leader in alleviating burnout
58:02 - The indirect benefits of scaling: reclaiming time and reducing stress
59:30 - A quick look at Derek’s favorite tools and tips
59:37 - Rapid fire:
Resources & Links:In this episode, Brad Nelms, founder of TekX, shares his journey from a 20-year career in entertainment behind the scenes to launching his own consulting business. He discusses the real challenges and lessons learned along the way, including managing business operations, leadership challenges, adapting to industry shifts post-Covid, start up sales and leveraging technology like AI.
Main Topics Covered:00:00 - Introduction and Brad's background in entertainment and consulting
02:04 - What motivated Brad to become an entrepreneur
03:26 - Managing family life and transitioning from burnout
04:49 - Brad’s business model and his vision for flexibility
06:07 - Lessons from corporate roles about processes and infrastructure
07:01 - Challenges with payment processors and legal considerations
09:05 - Balancing work hours and discovering ADHD impacts
10:16 - How ADHD awareness has influenced Brad’s business practices
13:09 - The post-Covid challenges in entertainment and supply chain delays
14:59 - How industry shifts have affected supply and demand cycles
17:35 - Brad’s reflections on business success and revenue fluctuations
18:49 - Economic uncertainties and planning for volatility
23:36 - The impact of global crises on industry and personal safety
23:53 - Brad’s perspective on technology, AI, and data analysis
25:46 - The importance of scalable software solutions
36:39 - Advice on selecting the right tools for growth
40:16 - Mistakes Brad would avoid if starting over
42:21 - The effects of self-employment on quality of life
44:41 - Managing stress and the importance of support systems
45:00 - Brad’s advice for new business owners
47:25 - The value of reputation and networking
49:16 - The art of listening to customers and solving real problems
50:28 - Brad’s vision of success in five years
52:22 - Recognizing burnout and the importance of self-awareness
53:45 - Brad’s golden rule for success: reputation and time management
55:09 - Rapid-fire questions: preferences on tech, travel, lifestyle, and more
Resources & Links:From the publisher's feed