Most building outages don’t start in the cloud — they start where fiber, copper, and power meet: the cable plant. In this 10‑minute interview Alex Morgan talks with Michael Harrington and James Rogers to map the common single‑point failures hiding in risers, closets, demarc rooms, and patching practices. We explain how procurement shortcuts, inconsistent labeling, contractor handoffs, and cramped closets turn a single cable or uncooled IDF into a building‑wide outage. Listeners will get a prioritized, realistic checklist for a 15‑minute on‑site audit, tradeoffs to weigh when funding redundancy, and governance steps to assign ownership between property, IT, and carriers. The episode ends with concrete examples from Michael and James’ operational experience and three immediate actions teams can take to reduce outage risk this month. CTA: grab the two‑page Cable Plant Audit checklist from GDS Technology to run your first assessment.