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Being understood at work comes down to two kinds of knowledge.
When facing a decision at work, most of us look for what's worked elsewhere, a best practice, something with a track record. That instinct makes sense, but a best practice doesn't know your organization's specific situation, and even AI runs into the same gap.
In this episode, we get into the two kinds of Upsurge Knowledge this moment requires: situational, understanding where your organization stands, and human, understanding the specific people you work with well enough to know why the same idea is received differently depending on who's hearing it. Plus, a practical way to check whether you have either before you act.
Something has shifted at work, and it's not your imagination. The bar feels higher, and it happened fast. I've started calling it The Upsurge Era, and in this episode, we get into what's being asked of professionals, people leaders, and senior leaders right now. Racing toward AI literacy alone won't close the gap. We introduce the two kinds of knowledge beyond technical skill that this moment requires.
A best practice earned its reputation for a reason. But it answers a general question; it doesn't know your organization's specific situation.
I learned this firsthand when I stepped into a role leading a newly acquired business, ready to grow it any way I could. My instinct was sound. It just wasn't pointed at the right target until I actually understood the situation I'd walked into.
Misreads happen every day at work. A careful approach can look slow. Directness can look uncaring. Thoughtful, quiet thinking can look disengaged.
And here's the strange part: we're usually the last to know, since the misread doesn't happen in what we do. It happens on the other end, in how someone takes it in.
A quick bonus episode: I've written a book. It's called The Career Edge, and it comes out September 22nd.
I'm celebrating with a live session, The Career Edge, Live, September 24th at 7PM Eastern. We'll dig into The Wiring Gap, the book's opening idea, why good work gets misread more often than we think, and what that costs us before we even realize it's happening.
It's 30 minutes, live, bring your own questions. And there's something extra for everyone who attends live, I'll share what it is when we get there.
I'd love to have you there. Register at: https://luma.com/za6s4cwp
The people who keep getting unexpected opportunities aren't usually the most technically skilled in the room. What sets them apart is something else, understanding where the organization actually stands, and knowing their teammates well enough to move work forward together.
We're building toward something later this month. These thoughts will all come together then.
We rehearse our words for the moments that matter, over and over, until we're sure we've got it right. Then we say it, and the reaction isn't what we expected. Today's thought is about what goes into the preparation, and it might not be what you think.
You pitch something you're sure about, and the room goes flat. You might even see one or two eye rolls. It's easy to assume the idea itself was the problem. Usually, it isn't. Today's thought is about what's being weighed in that silence.
Your boss says four words, and you feel relief. The person next to you hears the same four words and feels their stomach drop. Neither of you misheard them. Today's thought is about what's different between you, and it isn't what you might assume.
Think of an idea, yours or someone else's, that felt right - one you expected to get the green light quickly. But it got shelved instead.
Do you remember the reasoning behind that decision as clearly as you remember the outcome itself? For a lot of us, the answer is no.
We're building toward something coming mid-September. These thoughts will all come together the
From the publisher's feed
Welcome to The Career Edge, where we unpack how work actually works.
Most professionals spend years figuring out the unwritten rules of the workplace on their own. This show is…
Hosted by Leslie Ferry, creator of Zee, The Career Edge explores the questions most career conversations never ask. What actually drives careers forward. How others interpret your decisions, communication, and actions through their unique lens. And how small, deliberate shifts based on this information create momentum that compounds over time.
No generic advice. No recycled career tips. Just honest conversations designed to provoke a question worth thinking about long after the episode ends.
New episodes every Tuesday and Thursday.