Varying the narration that accompanies a situation can change the physiological way that learners experience it: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

How do we reset ourselves when people come at us with intense emotions? One of Jenny’s useful reframes for herself was: when someone argues with me, that’s a good thing. When someone cares enough about a situation to get upset, a way to reframe is that they care about the situation.

Workout of the week: Find a way to reframe cognitively a situation that lets you feel less injured, angry sad, stung, etc., by something someone else has done.

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

As we learn to manage, we have to acknowledge that defensive survival circuits are automatic, and produce immediate behavioral and physiological changes: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

When we react, we know from the research that our management is not to prevent reactions, but rather what we do AFTER we react. We have to reset ourselves and repair whatever happened during the reaction. Deep breaths, half-smiles (reset of the facial muscles), and instructional self-talk work best--in Jenny’s case, the instruction is “use the skills you have” when you’re wanting to fight or freeze. It should also say “you”, or your name, rather than “I.”

Workout of the week: Give yourself an instructional mantra that will work for you when you come to difficult situations. Jenny’s version is “use the skills you have.”

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

Little and big glitches both can knock you out of inhabiting your best self when you least expect it. Stress about her daughter’s upcoming wedding burst out in an unexpected way in Jenny’s morning huddle: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

What makes us bring up the fists and start fighting, or as Jenny puts is, releases her inner magpie when her jewels are threatened? Becoming aware of what are those things that trigger us—that perhaps unleash an “identity snarl”—is the first step towards self-awareness.

Workout of the week: Catch your glitches when they drive by—what are those people, places, and events that trigger you?

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

Interested in just the workouts? This week, we’ve assembled a package of 10 workouts to improve your team’s psych safety: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

Hey friends! Jenny is off this week attending her daughter’s wedding, so we thought it was a great time to put together a special highlight reel of 10 focused workouts on psych safety. We hope this format is helpful for our listeners—please let us know!

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

Self-awareness of our stress level is the foundation of our ability to self-regulate, which is what allows us to notice what’s going on with others more accurately: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

What makes us feel safe and social? People’s lower brain stems have evolved to underweight positive experiences in the face of stress. When we feel highly activated, without being frightened or overwhelmed, it can create a positive state of stress which helps us perform better. When you are completely flooded, you are less likely to be able to detect and correct your perceptions of other people.

Workout of the week: Notice the glimmers that help you feel safe and social, and enhance them by spending more time with them or holding on to them in some way.

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

Managing our own attention at critical moments is one of the key elements of self-leadership, allowing us to control our reactions and focus rather than being controlled by it: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

Borrowing from Chris Voss’ idea of Tactical Empathy, Tactical Mindfulness is the idea that even if we don’t want to commit to a mindfulness practice, it still allows us to lead much more effectively when we’re aware of our own panic, fluster, target fixation, or task saturation. Rather than forcing others to navigate our reactions, by naming and noting them we can regain control and bring our best selves back to the team.

Workout of the week: When thoughts bubble up during a normal activity where you want to be paying attention, label them, accept them, and return to your attention.

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

How do we help our colleagues push through initial effort to focus into a realm where they feel like they have achieved flow and are doing their best work? : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

A clear why, and a sense of working on problems that engage us, that matter to us, and that light us up, is the fuel or the wellspring of feeling like our jobs matter and that we matter in our jobs, and achieving those feelings of flow that make work tolerable or even satisfying.

Workout of the week: Identify one thing that draws you in so completely that time passes almost unnoticed, and ask yourself what about it are you actually enjoying?

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

“If I create too much psychological safety, won’t discussions just become endless? It sounds nice, but I have actual work to get done.” : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

Psychological safety isn’t the opposite of discipline; it’s the partner of discipline. When we have to get things done, we have to get them done, but that doesn’t mean we can’t skillfully lead in a way that allows people to share their insights and still drive the work forward.

Workout of the week: The next time you’re under pressure in a team setting, try to carve out a small proportion of work time to create the conditions for better collaboration, balancing discipline and openness. For example: name the time pressure the team is under, invite participation under those conditions, and support people for participating.

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

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People are going to make mistakes. As the leader of a team, how do we help people move from the mindset of failure as a character flaw to seeing failure as a moment for growth?: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

How do we separate out the part of us that’s aware that mistakes are required from us for growth and the part that feels like we’ve done a crime when we make an error? We can know intellectually that preventable error is a part of experience, but still have a part that wants to be perfect and experiences shame when we aren’t.

Workout of the week: Reframe a mistake that you or someone else made in a way that allows you to learn from it productively.

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety

What should a leader do when they’ve encouraged their team to speak up, they’ve created psych safety, and then their team gives them feedback they didn’t really want to hear: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822

Whether and how we respond when people share their perspective with us has a big impact on whether they will do it again later.

Pockets of culture around us are not set in stone; they’re built moment by moment based on how we talk to each other. Our experience as receivers of feedback and our actions shape how feedback will emerge in the future.

Workout of the week: Say thank you when someone gives you feedback, even if the feedback doesn’t feel welcome.

Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/

#healthcaresimulation #nursing #medicine #debriefing #psychsafety