In this episode of Integration Talks, a podcast on everything integration, Francis hosts Steve Morgan from Syniad IT to discuss the challenges of integration.

Steve specializes in the assessment, design, build, and implementation of IT Operating Models, using frameworks such as Service Management (ITSM) and Service Integration & Management (SIAM) in organizations to optimize their technology teams, improve processes, and manage complex multi-vendor eco-systems.

About this episode: 

• Why is categorization important?
• The benefits of SIAM implementation
•  How to manage cultural change
• and more!

Listen to this episode on your favorite podcast channel including Spotify & iTunes!