In this episode, Francis is joined by Benjamin Tan, an Automation Genius at Swarmit and Infometis to discuss integration in the context of test automation, which is Benjamin's expertise.

Benjamin Tan is working as an Automation Genius at two Swiss-based IT Consulting partner companies, Swarmit and Infometis.
When organizations need to set up and maintain their test automation environments and their integration with other tools, Benjamin is the person they need. In his role as Automation Genius he also specializes in automating workflows through Robotic Process automation for his clients.

In this episode, Francis is joined by Tom Nassr, CEO & Automation Alchemist from XRay.Tech for  a discussion about workflow automation.

Tom is a serial entrepreneur with a background in philosophy. He is obsessed with the concept of 'value', and how digital platforms can create more 'value' for the people who use them. His expertise ranges from UX design, to business process automation, to social entrepreneurship business modeling.

In this episode of Integration Talks, Amnon Kruvi joins our hosts Francis and George to discuss the challenges in Salesforce integration.
Amnon is an experienced software architect with a 16-year history of consulting, start-up companies, and CRM development. He is the director of Kruvi Solutions, focusing on resource and workforce management solutions, as well as a Salesforce MVP and community leader.

On this episode, Daniel Miks from Eficode, is joining our hosts Francis Martens and George Smith to talk about cross-company integration and project collaboration.
Daniel is an Atlassian Solution Expert at Eficode with 5 years of experience as an Atlassian Consultant for various industries including automotive & finance, among others.
Listen to this episode on your favorite podcast channel including Spotify & iTunes!

On the first-ever live episode of Integration Talks, Boris Berenberg, CEO of Atlas Authority, joins our host Francis Martens, to discuss SaaS integration challenges & benefits.

Boris is the CEO of Atlas Authority, an Atlassian Gold Enterprise Solutions Partner, and an Atlassian Marketplace Gold Partner. He spent four years working at Atlassian where he helped solve challenges for the largest installations in the world. He also authored a portion of Atlassian's public technical knowledge base and support tools. Boris is the co-author of Atlassian's JIRA Administration Certification and has completed all Atlassian certifications. Since leaving Atlassian, he has helped companies like Uber and Spotify scale their utilization of Atlassian tools.

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Steve Morgan from Syniad IT to discuss the challenges of integration.

Steve specializes in the assessment, design, build, and implementation of IT Operating Models, using frameworks such as Service Management (ITSM) and Service Integration & Management (SIAM) in organizations to optimize their technology teams, improve processes, and manage complex multi-vendor eco-systems.

About this episode: 

• Why is categorization important?
• The benefits of SIAM implementation
•  How to manage cultural change
• and more!

Listen to this episode on your favorite podcast channel including Spotify & iTunes!

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Jeffrey Tefertiller to discuss ITIL and cross-company integration.

Jeffrey founded Service Management Leadership to help organizations, large and small, achieve their Service Management and Business Continuity goals and aspirations. He is an ITIL Expert (v3) and leader in the Enterprise Service Management (ESM)/ IT Service Management (ITSM) community. Jeffrey brings 26 years of leading Service Management initiatives to Service Management Leadership with expert-level understanding and practice of how to adapt the methodologies to any organization and its unique culture.

About this episode: 

• Key ITIL concepts applicable to cross-company integration
• IT leadership and its challenges
• B2B and Cross Company integration: differences and similarities
• and more...

Listen to this episode on your favorite podcast channel including Spotify & iTunes!

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Rob Akershoek to discuss ITIL 4 & agile integration.

Rob is an IT Management Consultant with expertise in a wide range of topics: DevOps, IT4IT, IT Service Management (ITIL), Continuous Integration / Continuous Delivery (CI/CD), Enterprise Architecture (TOGAF) and Scaled Agile Framework (SAFe), AIOps, Agile development, Service Integration and Management (SIAM), Cloud Management, and Value Stream Management. 

About this episode: 

• Where Agile and ITIL 4 meet 
• Agile processes in a product development context involving multiple companies
• Deploying ITIL4 processes
• and more

Listen to this episode on your favorite podcast channel including Spotify & iTunes!

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Claire Agutter to discuss SIAM.

Claire is a service management trainer, consultant, and author. She is the director at ITSM Zone, providing accredited eLearning in ITIL, DevOps, BRM, and more. She's also the director of Scopism, the publisher of the SIAM Foundation and Professional BoKs.

In 2018, 19, and 20 she was recognized by Computer Weekly as one of the 50 most influential women in tech, and in 2017, 18, and 19 She was recognized by HDI as one of the top thought leaders. She is also the host of the popular ITSM Crowd YouTube channel and the Chief Architect of VeriSM.

About this episode: 

• What is SIAM?
• Combining SIAM with ITIL4, possibilities, and outcomes
• Getting started with SIAM
• Average deployment time of SIAM
• and more

Listen to this episode on your favorite podcast channel including Spotify & iTunes! 

Useful links to learn more about SIAM:

SIAM Book of knowledge: https://www.scopism.com/free-downloads/

Service North Scopism: https://servicenorth.scopism.com/

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Chuck Tomasi to discuss ServiceNow IntgerationHub.

Chuck is a senior developer advocate at ServiceNow and also an author, IT professional, podcast host, and in his free time, a martial artist!

About this episode: 

• The roadmap around integrations
• What is IntegrationHub? And how is it positioned? 
• The level of experience a ServiceNow admin should have to build integrations 
• and more

Listen to this episode on your favorite podcast channel including Spotify & iTunes!