Another week, another Integration Talks episode!  

In the second episode, Francis Martens hosts Ryan Lunka from Blended Edge. 

Ryan is the co-founder and CEO at Blended Edge, a company with the goal of helping software teams deliver integrations faster, easier, and more cost-effectively. He’s a former head of product and COO of an integration software vendor that served digital commerce and retail merchants. He’s an expert on integration, CX technology, Martech, and digital commerce. He is also the author of Adobe Experience Manager: Classroom in a Book, published in 2013, by Adobe Press.

About this episode: 

• Integration trends
• How to deal with an integration market that changes all the time
• Security Management in building integrations
• What is "DE - Developer Experience"?
• and more!

Do not forget to check out the Exalate e-books on software integration: https://exalate.com/ebooks-and-whitepapers/ 

More material on the topic:

• https://www.blendededge.com/blog/prioritizing-your-product-integration-roadmap
• https://www.blendededge.com/blog/creating-inter-product-experiences

And if you enjoyed this episode, please support our podcast by subscribing and leaving a review! 

This is the very first episode of Integration Talks, a podcast where we discuss everything software integration with thought leaders and experts across industries.

In this episode, the podcast host and Exalate CEO, Francis Martens, discusses a few topics regarding ITIL with Alexander Schmidt, an ITIL 4 trainer & owner of Value Insights with more than a decade of experience in multinational companies in Switzerland & Hungary.

What is covered in this episode:

• Update from ITIL3 to ITIL4
• Using ITIL4 and the voice of the customer with different helpdesks
• ITIL4 and multi-helpdesk integration
• Measuring the integration's KPIs for the companies involved 

Do not forget to check out the Exalate e-books on software integration: https://exalate.com/ebooks-and-whitepapers/ 

And if you enjoyed this episode, please support our podcast by leaving a review.