The Change Exchange

Transformation ultimately boils down to changing human behaviour. But humans are complex, and changing behaviour can be hard. In this episode, we are sitting down with James Healy, Behaviour First lead from the Australian firm, and Victoria Bovaird, national Transformational Change lead for Canada, to discuss Deloitte’s Behaviour First methodology and how it can be embedded into transformation. Listen as they translate findings from academia into tangible action for organizations in nudging stakeholders to change behaviours.

Click here for the Deloitte Behaviour First intro video.

Click here for the Deloitte Behaviour First blog post.

In today’s world of disruption, organizations need to embrace the non-traditional. One essential element for success is to understand the informal structures within the organization using organizational network analysis. In this episode, we are sitting down with Mark Reid and Victoria Bovaird, national leaders of organizational design and transformational change, respectively to discuss organizational Network Analysis and how it relates to an organization’s transformation. Listen now to hear Kate Morican and her guests discuss the importance of network analysis, balancing these invisible networks with the traditional model and how analysis can help drive transformation.

Before the pandemic of COVID-19 hit Canada, Keli Whidden, Director of the Deloitte Transformation practice was developing and designing change projects virtually. On this episode of the Change Exchange, Kate sits down with Keli, to discuss the new requirement to lead virtually, how to best execute transformation in our new world, and what the human implications of this truly are. Keli shares details on their pragmatic understanding of working with individuals through this difficult time, co-creation of the client process, and shares practical learnings on tools and tactics. Listen now to hear from Keli and Kate as they discuss these realities; some difficult but some daring and hopeful.   

The world has changed overnight. The rapid spread of COVID-19 has had far-reaching implications to organizations. Through times of uncertainty, leaders have to interpret the impacts and navigate these new realities, as their people look to them for guidance, responsiveness, and authenticity. On this episode of the Change Exchange, Kat Lee, Deloitte Partner joins Kate to discuss how organizations can continue to lead with confidence amidst the world Covid-19 pandemic. Kate and Kat will discuss the key challenges leaders are facing right now while juggling both the business and human needs brought on by our new reality. Hear from Kat, as she demonstrates and explores how leaders can continue to lead change in organizations during and after this disruption.

In this episode of the Change Exchange, Kate Morican sits down with Mike Bentley, Deloitte US National Change Leader, to discuss the evolving state of change itself. 

Listen in to hear from Bentley as he dives into change becoming its own discipline within our organizations and how data plays a role in how we see change, integrating science and measurement into tactics, milestones and outcomes. Change is changing, find out how.

In this episode of The Change Exchange, Raj Mudhar and Kat Lee joins Kate Morican to discuss how agile has evolved from a software implementation methodology, to a mindset and culture that organizations are striving for, well beyond technology. Tune in to this insightful conversation where we discuss the origins of the concept of agile, how the talent agenda correlates to organizational agility, how the roles of leadership and HR need to shift in an agile environment, and lastly what we’ve seen as common and identifiable habits that successfully agile organizations have adopted.

In this episode of The Change Exchange, Jeff Moir joins Kate Morican for the second time to discuss the shift towards a hyper connected workplace, and what that means for organizations. Organizations have more communication tools, and more information to process than ever before, and the shift between work and home is constantly blending. Tune in to listen to the benefits, and more importantly, the risks, of this new reality, and what organizations can do to manage the challenges associated with hyper-connectivity.

In this episode of The Change Exchange, Kate Morican interviews Heather Stockton, Deloitte’s global Future of Work leader. Heather and Kate discuss the new realities that are shaping the way work gets done, including disruptive technologies, changing employee mindsets, and shifting workforce models, and what organizations can do to prepare and address these transformational changes.

In this episode of the Change Exchange, Kate Morican and Jeff Moir, Deloitte Canada’s Human Capital lead, discuss the implications of robotics on the future of work. Tune in as they discuss the potential consequences and benefits of a new era of technology in the workplace, and how organizations in Canada and around the world are preparing.

In this episode of the Change Exchange, join Kate Morican and Jennifer Walkey, Deloitte’s culture resident authority in Canada, as they discuss how organizational culture can be a true competitive advantage in attracting and retaining the best talent, as well as delivering differentiated business performance, in an ever evolving business environment. Tune in as we dive into practical insights from the 2016 Human Capital Trends Report on understanding, modeling, and reinforcing culture within an organization.

Dans cet épisode d’Entretien sur le changement, nous rejoignons Kate Morican et Jennifer Walkey, les spécialistes de Deloitte sur la culture au Canada, qui discutent des raisons pour lesquelles la culture organisationnelle peut être un réel avantage concurrentiel pour attirer et retenir les meilleurs talents et pour avoir un rendement d’entreprise distinctif dans un milieu en constante évolution. Assistez à cet entretien au cours duquel nous approfondirons les perspectives pratiques du rapport Tendances relatives au capital humain en 2016, qui explique comment comprendre, façonner et renforcer la culture au sein d’une organisation.