In addition to being a legal champion and change ambassador, Nicole advises corporations and attorneys on e-discovery best practices, process improvement methodologies, and change management. With a focus on cultivating deep relationships with her legal team globally, Nicole actively engages in training and education to help attorneys understand the power of legal technology and identify problems that it can help solve. She successfully pivoted to virtual education during the COVID-19 pandemic.

Nicole promotes diversity, equity, and inclusion within the legal industry. She also emphasizes the importance of managing stress. She recommends the American Bar Association’s Lawyer Assistance Program as a resource.

Key Takeaways:

• Legal technology empowers lawyers to shine and helps them solve complex problems.
• Throughout her career, Nicole has implemented multiple initiatives which allow attorneys to focus on practicing law while removing administrative burdens and saving clients’ money.
• She has created technology-based solutions for law firms, corporations, in-house counsel, and non-profit organizations which continue to develop organically with enhancements as needs reveal themselves over time.
• Well-developed people skills lead to consistent success when building and maintaining client relationships, consulting on emerging technologies, and advising on innovative solutions.
• The biggest change in legal technology Nicole has seen in the last 25 years is diversity and inclusion. She says the industry is not where it needs to be, but it is a lot better than it was.