As the commercial market cycle changes between hard and soft so does the underlying process of underwriting risk. Nicole Farely, VP Carrier Relations at Bold Penguin, brings her expertise and perspective on how agents, brokers and carriers will have to change to meet underwriting needs.

In this episode:

• What is driving change in underwriting of commercial risks
• How agents and brokers can adapt and succeed in a new process
• Podcast Philosophy
• Perspectives on evolving use of AI, RPA, and data technology
• Skills agents and brokers will need to have in the future
• Unfeathered use of penguin terminology

Nicole has a great history in her career thus far and is a fantastic advocate for change within the insurance industry.

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