The CharityComms podcast

For this episode, we tackled the subject of digital distractions and how to see past the bells and whistles to ensure the digital services you're providing do justice to your cause and the people you support.

First up, we spoke to Emma Dalby Bowler, digital content and marketing manager and Gareth John, digital development manager from Mind on how they crafted needs-based user personas and centred this in their digital content creation process.

We were also joined by Matt Collins, founder of Platypus Digital to get his thoughts on ensuring digital is founded in serving the users, and why he reckons charities are still too focused on social media.

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Click here to read the transcript of this episode.

Resources from this episode:

The slides from Matt's and Emma and Gareth's presentations at the Future of audience engagement conference .

For this episode,we spoke to comms and digital leads at two small charities who presented at the CharityComms Small charities communications conference 2018. They undertook projects which could be have been costly and challenging, instead, working with the budgets and resources they had, making the most of their size to innovate, testing their assumptions and getting stuck in.

First up, we spoke to Scott Roberts, formerly PR, communications and celebrity manager at Havens House Children's Hospice about the podcast he created during his time at the hospice to tell stories that wouldn't otherwise have been heard.

We also got the lowdown on how Bliss has been successfully implementing its digital-first organisational strategy, from Sarah Rughoonundon, digital lead and Gemma Collins-Ellis, communications manager.

Make sure you subscribe to be kept up to date!

Click here to see a transcript of the episode.

Resources from this episode:

You can find the slides from the original presentations at the Small charities communications conference 2018 here.

Sarah and Gemma also presented at our Charity digital conference, you can find the slides here.

Check out the episodes of Haven House Childen's Hospice podcast here.

Scott also contributed an article to our knowledge hub on the resurgence of podcasts in the sector, click here to have a read.

If you have any questions or comments, feel free to drop us a line: [email protected]