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I have a confession to make, I’m an addict – that’s right I have a consuming addiction that tends to get out of control. I am a serial offender – I can’t get enough – I just love books!
Do you know how your phone is answered or how your team greets new patients? Are your marketing dollars being wasted at Hello? Is your customer service (lack of) putting off patients before they have even met you Doctor?
Before you start any dental marketing campaign or engage a marketing company at great expense there are some things you need to know first.
If I told you there was a way to become more efficient, more productive, increase team engagement and retention, have happy satisfied patients and have more freedom – would you want to know what it is?
As dentists we are obsessed by getting more new patients and new patient numbers and with good reason…. For our practices to grow we need new clients coming through the doors and into our chairs and be performing more new patient exams.
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