The Cherryleaf Podcast

The Cherryleaf Podcast

By CherryleafTechnology
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The Cherryleaf Podcast episodes

  • 39. UX Writing - What do I need to know?
    We look at UX writing:
    What is it?
    The purpose of UI
    Deliverables
    Boundaries with other professions
    How it differs from technical communication
    Planning
    Roles
    The design process
    Copy-first UX writing
    What does this mean for technical communicators?
    Training courses in UX writing
    To contact Cherryleaf: [email protected]
    www.cherryleaf.com
    18 min
  • 37. Should technical writers become copywriters?
    We look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters?
    Links: 
    Technical copywriting training course
    Technical copywriting writing services
    Graham Jones - Are you providing enough detail online?
    "The World of the Hero" by P. L. Travers
    Become a better technical communicator by subscribing to the Cherryleaf newsletter
    www.cherryleaf.com
     
    Sponsored :
    MadWorld Europe 2018 Conference
    MadCap Software product overview
    25 min
  • 36. Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.
    In this episode, we talk to Stella Crowhurst, Content Strategy Director at ‎Worldpay.
    We discuss:
    * How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal.
    * How Worldpay uses Lean methods to develop documentation within an Agile development environment. 
    * The new tool Worldpay is building in-house that allows to display the API documentation, reference and a sandbox all in one page so that developers can access all the information they need on one screen, speeding up the integration process.
    * The way the technical writers work as an API content team in collaboration with the internal development teams.
    Links:
    Stella's article, Getting started with a Dev Portal
    Become a better technical communicator by subscribing to the Cherryleaf newsletter
    www.cherryleaf.com
     
    Sponsored :
    MadWorld Europe 2018 Conference
    MadCap Software product overview
    46 min
  • 35. What does the future hold for technical communication?
    This podcast is based on article to be published in Communicator. Communicator is the authoritative, award winning, journal for UK technical communicators. 
    Each year, Cherryleaf is one of the companies in technical communications that makes predictions for the upcoming 12 months. In this episode, we look further into the future, to see what the future holds for technical communication.
    We look at:
    What is likely to stay the same?
    From multichannel to omnichannel
    Augmented and mixed reality
    How do we get from here to there?
    Links:
    Tomorrow's World - Office of the Future 16 April 1969 – BBC 
    A Content Strategy Conversation — Noz Urbina
    Content-Strategie als Service Design
    The Content Strategy Podcast. Ep. 1: Erika Hall and Conversational Design
    Time to move to multi-sourcing
    Introducing the era of mixed reality
    thyssenkrupp – bringing new vision to elevator maintenance with Microsoft HoloLens
    Hey, Alexa, What Can You Hear? And What Will You Do With It? New York Times. 
    Content Modelling: A Master Skill
    SPFE.info
    Cynefin framework
    Become a better technical communicator by subscribing to the Cherryleaf newsletter
    www.cherryleaf.com
     
    Sponsored :
    MadWorld Europe 2018 Conference
    MadCap Software product overview
    26 min
  • 34. How to assess a technical communicator when you're recruiting
    This is a preview of Ellis' presentation at the upcoming Build your Docs career event.
    "At this day-long conference, organised in collaboration with GDS, we will hear from those who have gained new skills, and discuss how to manage and develop your career in documentation."
    The presentation is called "How to assess a good technical communicator from a bad one when you're recruiting".
    Become a better technical communicator by subscribing to the Cherryleaf newsletter
    www.cherryleaf.com
     
    Sponsored :
    MadWorld Europe 2018 Conference
    MadCap Software product overview
    26 min
  • 34. How to assess a technical communicator when you’re recruiting

    This is a preview of Ellis' presentation at the upcoming Build your Docs career event.



    "At this day-long conference, organised in collaboration with GDS, we will hear from those who have gained new skills, and discuss how to manage and develop your career in documentation."



    The presentation is called "How to assess a good technical communicator from a bad one when you're recruiting".


    To record your questions and comments to the podcast team, use the green button on this web page: https://www.cherryleaf.com/useful-resources/podcast/ 


    Become a better technical communicator by subscribing to the Cherryleaf newsletter


    www.cherryleaf.com


     


    Sponsored :


    MadWorld Europe 2018 Conference


    MadCap Software product overview

    26 min
  • 33. In conversation with Patrick Calnan
    We discuss:
    The upcoming Madworld conference
    Automating publishing
    Accessibility
    The techcomm scene in Canada
    The TWR2003 Online Documentation course at Algonquin College of Applied Arts and Technology
    Information 4.0 
    Become a better technical communicator by subscribing to the Cherryleaf newsletter
     
    Sponsored :
    MadWorld Europe 2018 Conference
    MadCap Software product overview
    33 min
  • 32. Becoming a freelance Technical Author
    We look at becoming a freelance Technical Author. We'll cover:
    Why do companies hire freelancers?
    The benefits
    The downsides
    Working from home
    Working abroad
    The legal and tax considerations
    Finding work
    What to do in the quiet periods
     
    Links:
    Become a better technical and business communicator by subscribing to the Cherryleaf Newsletter
    IPSE
    ISTC
    The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
    Inside the Tornado: Strategies for Developing, Leveraging, and Surviving Hypergrowth Markets
    Cherryleaf's Technical Author Recruitment Service
     
    Become a better technical communicator by subscribing to the Cherryleaf newsletter
     
    Sponsored :
    MadWorld Europe 2018 Conference
    MadCap Software product overview
    24 min
  • 31. Topic-based writing: what is it, and why should I care?
    We take a look at topic-based writing.
    What is a topic? 
    Features of topics 
    Why use topics?
    Why not use topics?
    Where can you use it?
    What happens if you don't use them?
    Tools for topic-based writing
    What do you need to know
    Interacting with others
    Cherryleaf surveys
     
    Become a better technical communicator by subscribing to the Cherryleaf newsletter
     
    See also:
    Planet Money podcast: Spreadsheets!
    34 min

About The Cherryleaf Podcast

From the publisher's feed

Cherryleaf’s podcast on technical writing and becoming a better business communicator.