In this podcast episode, Charles Sims, Head of Technology for the Los Angeles Clippers, discusses his role in enhancing fan experience through innovative technology. He shares insights about working with Steve Ballmer, the balance of technology in the game, and the importance of continuous fan engagement beyond traditional game days.

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This week I’m joined by Charles Sims who is the Head of Technology for the Los Angeles Clippers basketball team.

In our discussion, Charles starts with what his day looks like as Head of Technology for an NBA basketball team. He talks about his experience working for Steve Ballmer and the incredible value he brings to the Clippers organization. Lastly, Charles discusses how they balance leveraging technology to enhance the fan experience while not taking away from the game.

This week I’m joined by Sangy Vatsa who is the EVP and Chief Information Officer at Comerica Bank.

In our discussion, Sangy outlines how digital transformation came to a 178-year-old bank. As part of that transformation, Sangy shares the details of their Tech Vision 2020 initiative along with their two-in-a-box and ALEX models. Using these models, we discuss how Comerica went from 0 to 100 applications in the cloud in only 9 months.  Sangy covers how they did this, what they learned along the way and what they now have planned for Digital 2025.

In a recent podcast, Autodesk CIO Prakash Kota discussed the company's shift from software shipping to subscription-based services. He emphasized the importance of the CIO role in digital transformation, focusing on customer engagement and collaboration with peers. Cloud and AI are pivotal in enhancing value, productivity, and employee experiences.

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In this podcast episode, Sangy Vatsa, EVP and CIO of Comerica Bank, discusses the bank's digital transformation journey, highlighting the Tech Vision 2020 initiative. Vatsa outlines the collaborative "two-in-a-box" model, rapid cloud adoption of 100 applications in nine months, and future plans for Digital 2025 amidst evolving customer needs and regulatory requirements.

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In this podcast episode, Aaron Miri, CIO of Dell Medical School and UT Health Austin, discusses the complexities of the healthcare ecosystem and the need for innovation. He highlights the challenges of data silos and the importance of creating a learning health system that prioritizes patient outcomes. Miri emphasizes collaboration, policy engagement, and leveraging technology to enhance healthcare delivery.

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In this podcast episode, Colleen Berube, CIO of Zendesk, discusses the evolving role of the CIO in enhancing customer engagement. She emphasizes the importance of a holistic understanding of customer experience and the need for CIOs to lead organizational changes. Berube shares insights on leveraging data and maintaining humility in leadership.

The post The unique value a CIO brings to customer engagement with Colleen Berube appeared first on AVOA.