To do lists have many fans and many detractors. Kevin Quinley is in the first camp. Here, he offers specific tips on building the optimized daily to do list for adjusters and claim professionals and discusses the importance of aligning and linking daily action items to your overarching professional goals in the claims and insurance profession.

Insurance companies and claim departments struggle to find time and resources to foster continuous improvement and education among their claim staff. This podcast offers six specific tactics for claim managers, supervisors and executives to embrace in order to foster a continuing education culture within the loss adjustment process. Failure to weave this into an organization’s ethos can invite institutional bad faith claims and cost companies much more than the cost of training programs. Six concrete, practical steps discussed in this podcast will show the way.

Heads-up about a webinar and podcast series that every claim professional should access, from the Goldberg Segala Law firm in New York.