The Client Experience Collaborative Podcast

The Client Experience Collaborative Podcast

By The CX CollaborativeBusiness
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The Client Experience Collaborative Podcast episodes

  • How CX & EX create award winning firms with Chad Clinehens

    The Client Experience Podcast presents its 5th episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy) along with our guest, Chad Clinehens, CEO from Zweig Group. In this episode, Chad joins in the conversation to talk about how a formalized Client Experience and Employee Experience program can play a big part in firms being recognized as the “Best Firm to Work For” and what those firms are doing differently to win those awards.

    Make sure to visit our website at http://www.clientexperience.com/ or leave us a message via Anchor (https://anchor.fm/clientexperience/message) to be featured in our next episode.

    54 min
  • Client Experience for Mergers and Acquisitions

    The Client Experience Podcast presents its third episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client and employee experience innovators and pioneers in helping professional services companies understand and master the science and art of experience. In this episode, we discuss mergers and acquisitions, especially during this current situation. 

    Make sure to visit our website at http://www.clientexperience.com/ or leave us a message via Anchor (https://anchor.fm/clientexperience/message) to be featured in our next episode.

    39 min
  • Value Creations for Clients in a Crisis

    The Client Experience Podcast presents its third episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX and EX. In this episode, we discuss how firms can be innovative and drive value for clients during challenging times, innovative ideas for remote work, and finding new ways to remotely interact with those that matter most in your lives and within your organizations.

    Make sure to visit our website at http://www.clientexperience.com/ or leave us a message via Anchor (https://anchor.fm/clientexperience/message) to be featured in our next episode.

    38 min
  • Client Experience in a Changing Landscape

    The Client Experience Podcast presents its second episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX and EX. In this episode, we discuss how firms can be innovative with their crisis responses, dealing with remote work, and finding new ways to remotely interact with their clients.

    Make sure to visit our website at www.clientexperience.com or leave us a message via Anchor to be featured in our next episode.

    31 min
  • Embracing Client Experience During Coronavirus

    The Client Experience Podcast presents its first episode featuring Blake Godwin (Client Savvy), Steven Keith (CX Pilots), and Ryan Suydam (Client Savvy). These three individuals are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX. In this episode, we discuss how firms can be innovative with their COVID-19 responses, dealing with remote work, and finding new ways to remotely interact with their clients. 

    Make sure to visit our website at www.clientexperience.com or leave us a message via Anchor to be featured in our next episode. 

    31 min
  • Welcome to The Client Experience Collaborative Podcast

    Thanks for joining us for The Client Experience Collaborative podcast. We're excited to be introducing the show and bringing you new episodes every two weeks. This podcast collaboration will dive deep into Client Experience for Professional Services. We will speak with experts and practitioners throughout the industries we serve. This collaboration is made possible by Client Savvy and CX Pilots. Make sure to tune in for our first episode release, coming soon. 

    1 min

About The Client Experience Collaborative Podcast

From the publisher's feed

Welcome to the Client Experience Collaborative Podcast. These three CX industry veterans, Ryan Suydam (Client Savvy), Steven Keith (CX Pilots), and Blake Godwin (Client Savvy), are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX. Join them on this info-packed bi-weekly podcast as they untangle the world of Client and Employee Experience for firms who want to become more experience-led.