Hear from Lucas Bergmans, seasoned client-side marketer and learn about the important role of marketing in the CX framework.

Hear from Lucas Bergmans, seasoned client-side marketer and learn about the important role of marketing in the CX framework.

Hear from Lucas Bergmans, seasoned client-side marketer and learn about the important role of marketing in the CX framework.

The CMO’s perspective on CX

Welcome to "Beyond the Customer Experience," where we meet the superheroes of customer experience. Hosted by Nick Macfarlane, a leader in CX, each episode dives into the minds of industry experts and thought leaders who are revolutionising customer service, engagement, and experience. Join us as we explore real-world insights, innovative strategies, and success stories that drive customer-centric organisations. Whether you're a CX professional or passionate about enhancing customer journeys, this podcast is your go-to resource for actionable advice and cutting-edge trends.

Business

Welcome to "Beyond the Customer Experience," where we meet the superheroes of customer experience. Hosted by Nick Macfarlane, a leader in CX, each episode dives into the minds of industry experts and thought leaders who are revolutionising customer service, engagement, and experience. Join us as we explore real-world insights, innovative strategies, and success stories that drive customer-centric organisations. Whether you're a CX professional or passionate about enhancing customer journeys, this podcast is your go-to resource for actionable advice and cutting-edge trends.

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The CMO’s perspective on CX

The CMO’s perspective on CX