Story time about my car dealer & how it relates to YOU. Your customers don’t know what they want or need. Be the expert who guides them in the right direction.

A cautionary tale for you based on Red Lobster’s bankruptcy. A quick lesson on knowing YOUR numbers in business and life.

The $3 solution to tip fatigue.

In this episode we discuss how little things win big games & little things make a big difference. It’s the difference between winning and losing. How are you ensuring the little things are buttoned up and on point in your business?

3 compelling examples of why you need to play by your own rules in your industry.

In this episode we unpack the importance of having onstage and offstage boundaries and personas.

An episode highlighting the importance and power of social proof for you and your brand.

In this episode, I share with you some of what’s been going on personally over the last 18 months.

A couple cautionary tales, and great examples of what to do and what not to do when customers have a bad experience with you

A quick lesson on growing revenue without blowing revenue.