In the final episode for this first series, your host, Dr Natalie Lancer, and guests Wei-Ying Chen, Matti Niebelschuetz and Will Foussier discuss how coaching is changing from an organisational and technological perspective.

In this episode we discuss:

• Why coaches will never be replaced by AI and technology
• How digital technologies can make coaching accessible to more people
• The benefits and challenges that new technologies bring to coaching
• How to know whom to coach in an organisation to maximise impact
• The importance of an organisation investing in coaching the whole person rather than just their professional persona
• How to strike the balance between performance management and psychological safety
• The management and responsibility of collecting data in digital coaching
• The scale of coaching in the next ten years

In some respects, coaching is in its infancy and is being influenced by emerging technologies such as Artificial Intelligence (AI). At the same time, organisations have used coaching to adapt quickly to a rapidly changing global context which includes flexible working, greater diversity in teams and investing in individuals' personal and professional development. Our experts are:

Wei-Ying Chen is the Founder of COACHLAB, an e-learning tool to enable organisations to embed a coaching culture. After graduating from Cambridge University, Wei started his career in management consulting. COACHLAB has since supported line managers across the globe from small startups to large multinationals with a simple tool that adds structure to conversations and helps managers ask the right questions to empower their teams.

Matti Niebelschuetz is Managing Director and Founder of CoachHub, a platform designed to democratise coaching for employees at all career levels worldwide by offering live coaching sessions via video. CoachHub prepares managers for better leadership, team and group performance through coaching. Matti is an entrepreneur and former management consultant at McKinsey Digital with 15 years of experience in startups and creating digital businesses.

Will Foussier founded AceUp.com with the desire to help professionals at all levels realise their potential, by giving them easy access to science-based, transformational coaching delivered by experts, enabled by technology and backed by data. He is a Forbes 30U30 and Harvard alumnus with a background in social-impact investment. Will believes in driving positive change for people, organisations, and their communities.

Your host, Dr Natalie Lancer, is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022

In this episode, Dr Natalie Lancer and her hand-selected panel comprising Alison Clarke, Professor Sarah Corrie and Dr Marie Stopforth, explore a variety of pathways to become a Chartered Coaching Psychologist. We consider the importance of Chartership by discussing:

• The distinction between coaching, clinical psychology, coaching, counselling and therapy
• How the profession of Coaching Psychology evolved
• The areas in which Coaching Psychologists work
• How Coaching Psychology contributes to improving coaching standards and other types of Psychology

• The importance of considering the scope and limitations of our knowledge through regular supervision and Continuing Professional Development
• How Coaching Psychology is well-placed to challenge psychological assumptions and boundaries
• The two different types of accreditation offered by the British Psychological Society

Coaching Psychology can be described as the scientific study and applied understanding of individuals' and groups' performance, achievement and wellbeing in a coaching context. As the profession of Coaching Psychology has evolved, new routes to British Psychological Society Chartership have been developed. Today's panel of experts are amongst the pioneers of Coaching Psychology. Our guests are:

Alison Clarke is a Coaching Psychologist specialising in transforming anxiety and restoring confidence. She has decades of experience in training and development, coaching individuals and groups, and management consulting and service innovation. As Chair of the BPS Practice Board, she hopes that the accredited training pathways for Coaching Psychology will shift the balance of the influence of Psychology away from 'What's wrong with you?' to 'What's possible for you?'.

Professor Sarah Corrie is a Chartered Psychologist, Registered Coaching Psychologist and Consultant Clinical Psychologist. She was the recipient of the British Psychological Society's Achievement Award for Distinguished Contributions to Coaching Psychology. Sarah has authored over 80 articles for academic journals, professional journals and trade magazines, and nine books including The Art of Inspired Living: Coach Yourself with Positive Psychology. Sarah is a Founder Member and former Chair of the British Psychological Society's Special Group in Coaching Psychology. She has a particular interest in how coaching might contribute to emotional well-being and mental health.

Dr Marie Stopforth is a Chartered Psychologist, HCPC Registered Sport and Exercise Psychologist, and BPS Registered Coaching Psychologist. She is the Professional Development lead in the BPS Division of Coaching Psychology. Marie spent 20 years working in Higher Education, including as Programme Leader of the Master's in Applied Positive Psychology and Coaching Psychology programme at the University of East London. She now runs her own coaching business where she provides coaching to individuals and training to organisations, as well as offering Coaching Psychology courses and supervision.

Your host, Dr Natalie Lancer, is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022

In this episode Dr Natalie Lancer explores and discusses with Stephanie Wheeler, David Love and Anna Sheather how a creative-based approach to coaching can support others. We consider how coaching can help people be more creative and what that means by asking:

• What does it mean for the coach to take a creative approach to their coaching?
• What are the benefits for the coachee of exploring and expanding their own creativity?
• Which creative techniques can we use to facilitate the generation of insights for coachees?
• How does a sense of playfulness enhance the coaching relationship?
• What does it mean to empower clients without censoring their creative explorations?
• How do we create a safe space in which clients can experiment?
• How can we own our creative voice as a coach and support others to do the same?
• What are the ways in which we can apply outcomes from creative coaching sessions to specific real-world situations?
• How might organisations benefit from a more creative coaching approach?
• How do we encourage clients to sustain and leverage their creative insights?

Bringing a sense of playfulness and creativity to the coaching relationship and environment has attracted recent interest and research. Our panel of experts discuss how taking a creative approach benefits both individuals and organisations. Our guests today are: Stephanie Wheeler is an ICF accredited coach, working with executives, leaders and emerging leaders. She holds an MSc in Coaching & Behavioural Change and is also a research supervisor on the Masters in Applied Positive Psychology and Coaching Psychology (MAPPCP) at the University of East London. Stephanie is the co-author of a research article examining the impact of Lego® Serious Play® on team cohesion, collaboration and psychological trust and is co-writing a book on creative, playful and imaginative coaching conversations. Stephanie co-delivers team workshops and coaching sessions on playfulness, creativity and imagination in work.

David Love is a leadership coach, coach supervisor, cartoonist and author, working with senior and middle managers in the public services. He believes in the power of creativity for finding innovative solutions to leadership challenges – from day-to-day dilemmas to the major issues needing urgent attention such as inequality and the climate emergency. David spent four years as a Visiting Tutor at Henley Business School, teaching on the Master's-level Professional Certificate in Executive Coaching Programme. David co-authored Advanced Coaching Practice – Inspiring Change in Others, which included a chapter on creative methods.

Anna Sheather is an accredited APECS Master Executive Coach and coach supervisor. She has been increasingly drawn to combining her passion for art with her passion for coaching.

Anna owns 'Art in Coaching', a platform for sharing her art-based practice and research through writing, workshops, coaching and supervision. Anna also speaks about and runs sessions on art-based coaching and supervision including sessions for the AC, APECS, the Global Supervisors' Network and Coaching at Work. She has recently published 'Coaching Beyond Words – Using Art to Deepen and Enrich Our Conversations'.

Your host, Dr Natalie Lancer, is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022

In this episode Dr Natalie Lancer explores how to create and coach high performing teams with Dr Ruth Wageman, Kirsten Dierolf and David Webster. We dissect the coach's role in working with teams by asking:

• What is team coaching?
• Why are two coaches better than one for teams?
• What's the difference between team coaching and one-to-one coaching?
• What is the optimum frequency, duration and mode for team coaching?
• What are the skills needed to coach a team?
• What are typical team coaching interventions?
• What are the critical questions that need to be asked when designing and coaching teams?
• What are some of the common traps when coaching a team?

Team coaching is a sought-after, fast growing and complex area in the coaching industry. More recently, teams are operating in hybrid environments, bringing together people working in different places, both virtually and in person. Our panel of experts today discuss the critical importance of teams and how coaching can take them from good to great. Our guests today are:

Dr Ruth Wageman is one of the foremost scholars studying and working with teams, especially leadership teams. Ruth's research, teaching, and practice are focused on the conditions that influence superb team performance. Ruth especially focuses on teams that solve complex problems and lead system transformation. Ruth has been a professor at Columbia, Dartmouth, and Harvard. Ruth co-wrote 'Senior Leadership Teams: What it Takes to Make them Great'.

Kirsten Dierolf is the owner and founder of SolutionsAcademy, a global ICF accredited coach training academy. She coaches executives and teams for global corporations and has designed and delivered several global initiatives for leadership development. She currently serves as the President of the German Chapter of the International Coaching Federation. Kirsten is a subject matter expert on team coaching. Kirsten is the author of 'Solution Focused Team Coaching'.

David Webster is a Chartered Occupational & Coaching Psychologist and is the Founding Partner at Centre for Teams, London. He has been coaching teams internationally for over 20 years and, in 2018, won the CEO Magazine Management Consulting Award. He served as Chair of the British Psychological Society's Coaching Psychology Group 2017-2019 and formerly led the School of Coaching. David is the author of 'Creating Adaptable Teams: From the Psychology of Coaching to the Practice of Leaders.

Your host, Dr Natalie Lancer, is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022

In this episode we discuss 'How can leaders build a coaching culture?' with Professor David Clutterbuck, Dr Lise Lewis and Dr Dumisani Magadlela. We learn the nuts and bolts of implementing and cultivating a coaching culture in organisations. We ask:

• What do we mean by a 'coaching culture'?
• How can you identify a coaching culture?
• How long does it take to create?
• How can we develop psychological safety in our organisations?
• Why is it important that the CEO adopts the role of 'Coach Chief'?
• What pitfalls can we avoid when creating a sustainable coaching culture?
• How can we make a coaching culture sustainable?

Hear how your organisation can benefit from adopting a coaching culture from today's panel of experts:

Professor David Clutterbuck is one of the early pioneers of developmental coaching and mentoring and co-founder of the European Mentoring & Coaching Council (EMCC). Author of more than 70 books, including the first evidence-based titles on coaching culture and team coaching. He leads Coaching and Mentoring International, a global network of specialist mentoring and coaching training consultants.

Dr Lise Lewis is an accredited Master Coach, Mentor and Coach Supervisor and founder of Bluesky International, offering accredited training for coaches, mentors and coach supervisors. Her practice focuses on Relational Leadership Coaching. She is the Past President of EMCC Global 2011-2017 and currently Global Special Ambassador.

Dr Dumi Magadlela is an accredited international executive coach and accredited by the EMCC as a Senior Practitioner in Team Coaching. He is based Johannesburg, South Africa. Dumi co-founded the Ubuntu Coaching Foundation (UCF) at The Coaching Centre (TCC) in South Africa and is part-time faculty at the University of Stellenbosch Business School's MPhil in Management Coaching.

Dr Natalie Lancer is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022

In loving memory of Alison Whybrow, co-founder of the Climate Coaching Alliance. This episode is dedicated to Alison, for being an inspiring, kind, loving, generous and courageous role model. Her passion for our living Earth is an important legacy which she has left behind to shape how coaching can transform the ecological crisis through regeneration.

In this episode we explore 'How do coaches work with nature?' with Professor Peter Hawkins, Anna-Marie Watson, Karen Finn and Elsa Valdivielso Martínez. We discuss how the growing interest in bringing the natural world into our coaching conversations is impacting coaching by asking:

• Is coaching with nature the latest fad?
• What do we mean by 'coaching with nature'?
• Why are we drawn as coaches and coachees to working with nature?
• What does it mean to be a student of nature as a coach?
• How can we turn nature's obstacles, such as inclement weather, into coaching opportunities?
• How can coaching with nature grow our capacity to deal with the unexpected?
• How do we let nature and the wider ecology into our coaching?

Learn what is involved in coaching with nature from our panel of experts in this episode:

Peter Hawkins is Emeritus Professor of Leadership at Henley Business School and founder and Chairman of Renewal Associates. He is a leading consultant, writer and researcher in leadership and leadership development and an international thought leader in executive teams and systemic team coaching.

Anna-Marie Watson is a certified Performance Coach and Coach Supervisor who loves to escape the confines of four walls and take conversations into nature. As a former British Army Officer, she has worked in challenging environments from snowy Arctic tundra to hot and sandy deserts though currently resides within the rolling countryside of Wiltshire. She has a Post Graduate Certificate in Applied Coaching from the University of Derby and is certified to use psychometric-based coaching tools.

Karen Finn holds an MSc in Applied Positive Psychology and Coaching Psychology. Karen's dissertation led to the development of the Elements Coaching Framework which considers nature within the individual as well as the individual within the ecosystem. Karen is currently studying for a Professional Doctorate in Systemic Practice. She encourages coaching clients to be in nature and or to look onto nature during audio coaching sessions. Karen volunteers with Fashion Revolution facilitating discussions on nature-positive textile policy.

Elsa Valdivielso-Martínez is a teacher, certified coach and wellbeing practitioner. She holds an MSc with distinction in Applied Positive Psychology and Coaching Psychology.

Elsa runs a nature-based coaching and training business intended to make clients aware of the impact of climate change upon their wellbeing and to work on their emotional responses to it. She is an active member of the Coaching Climate Alliance.

Dr Natalie Lancer is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022

In this episode Dr Natalie Lancer examines 'How do coaches work race?' with Dr Terrence Maltbia, Charmaine Roche and Nankhonde Kasonde-van den Broek. We explore how race shows up in the coaching context by debating:

• What it would take for the world of coaching to take an anti-racist approach
• What the implications are for coaches wanting to bring up race
• What neutrality in coaching means and the associated ethical implications
• How fixed and growth mindsets affect our approach to working with race
• Why we get anxious when we talk about race
• The challenges of tackling racism at the systemic level
• The shortcomings of diversity work in relation to race

Learn from our panel of experts who interrogate the evidence and draw on their life experiences, to gain deeper insights into this critical topic. Hear how we must do the foundational work, in order to get to the real work of dealing with race today. Our guests today are:

Dr. Terrence E. Maltbia is Associate Professor of Practice in the Department of Organization and Leadership, at Teachers College, Columbia University and also serves as Faculty Director for their Coaching Center of Excellence. He has over 30 years of diverse experience as an external and internal organizational effectiveness consultant, thought leader and educator.

Terry was recognised as #1 In Coach Education in the World by Thinkers50 Marshall Goldsmith's Top Global Coaches.

Charmaine Roche is Director of Lifeflowbalance Coaching and Consulting Ltd and an Association for Coaching Accredited Executive Coach, Coach and Leadership Supervisor, and PhD researcher at Leeds Beckett university. Charmaine focuses on the ethics of coaching for social change in oppressive contexts. She is currently engaged in a ground-breaking global research project exploring the views of Black, Indigenous, and other coaches of colour about what the world of coaching needs to do to take and anti-racist approach.

Nankhonde Kasonde-van den Broek is an Executive Coach, development activist and serial entrepreneur. She is the Founder and Lead Consultant at Nankhonde Kasonde Consultancy, Founder and CEO at ZANGA African Metrics. She develops affordable, accessible coaching in Africa, with over 20 years of multicultural experience supporting international organizations and Governments across multiple sectors. Nankhonde is the winner of the 2021 Thinkers50 Marshall Goldsmith Coaching & Mentoring award.

Your host, Dr Natalie Lancer, is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022

In this episode Dr Natalie Lancer explores 'What should I look for in a coach?' with Dr David Tee, Tia Moin and Hilary Gee. We discuss the ins and out of finding the right coach for you by considering:

• What to look for when seeking a credible and professional coach
• To what extent your coach will hold you accountable
• How much you want a coach to stretch you
• The difference between a mentor and a coach
• Questions to ask in a chemistry session
• Finding the right fit between a coach and coachee
• What are the red flags to look for when engaging with a coach
• Different ways of measuring coaching success
• What to expect at the ending of the coaching contract

Learn how you can a set up your coaching sessions for maximum success from our panel of experts, from a range of backgrounds:

Dr David Tee is a Senior Lecturer in Positive and Coaching Psychology at the University of East London, and a Visiting Fellow at the University of South Wales. He has coached, trained and supervised coaches, undertaken research, chaired conferences and consulted on all things coaching.

Tia Moin is a Psychologist with over 20 years of international consulting experience, developing leaders and professionals, and is currently working towards a PhD at the University of Reading. She is a Committee Member of the Division of Coaching Psychology of the British Psychological Society.

Hilary Gee is an Executive Coach, Learning Facilitator & Change-Catalyst. Hilary has coached and trained over several thousand people in over 500 organisations. His focus includes leadership, teamwork, culture, creativity, change and making a bigger and better impact for success. Hilary is a visiting Lead Executive Coach and Facilitator at the London Business School, a Certified Master Practitioner in NLP and is qualified in a range of psychometrics.

Dr Natalie Lancer is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology

© British Psychological Society 2022

In this episode Dr Natalie Lancer explores 'Does coaching work?' with Dr Gil Bozer, Dr Rebecca Jones and Dr Yi-Ling Lai. We ask whether coaching can really make a difference by exploring:

• What are the potential benefits of coaching?
• What do we mean by contracting and why is it important?
• How can the Return On Investment of coaching be measured?
• How is coaching perceived differently by organisations and individuals?
• Which coaching approaches, such as Cognitive Behavioural Coaching, Solution Focused Coaching or the GROW model, are most effective?
• Which is better for the client: virtual or in-person coaching?
• How can coaching help with working from home?

We find out what Coaching Psychology research studies have revealed to us about the effectiveness of coaching in today's society.

Hear from today's panel of experts on how you can capitalise on Coaching Psychology research studies to evolve your coaching practice:

Dr. Gil Bozer is a workplace coaching researcher, senior lecturer, author, and consultant. Gil is on the faculty at Sapir Academic College in Israel, where he teaches executive coaching, management, and leadership for graduate and undergraduate students. Gil's areas of expertise include workplace coaching, talent development, and executive succession.

Dr Yi-Ling Lai is a Lecturer in the Department of Organisational Psychology at Birkbeck College, University of London. Prior to joining Birkbeck, she had many years' experience as an academic and consultant. She is the Editor of BPS International Coaching Psychology Review (ICPR).

Dr Rebecca J Jones is an Associate Professor in Coaching at Henley Business School. She is the Programme Director for Henley's MSc in Coaching for Behavioural Change and a Chartered Psychologist. Her research interests lie in examining the factors that influence coaching effectiveness.

Dr Natalie Lancer is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology

© British Psychological Society 2022

In this episode Dr Natalie Lancer explores 'What has Psychology got to do with coaching?' with Professor Jonathan Passmore, Dr Nancy Doyle and Dr Sandra Diller. We tease out what Psychology can usefully bring to coaching in a field that is unregulated and rapidly evolving, by asking:

• What training should coaches have in ethical decision making?
• What is the importance of evidence-based research to coaching practice?
• How critical is it for coaches to review their own practice?
• In what ways can coaches share their knowledge to develop training for the coaching community?
• To what extent can coaches collaborate on research studies?
• How does applying research feed into coaches' own professional development?

Hear how you can develop your coaching practice from today's panel of experts:

Dr Nancy Doyle is an Occupational and Coaching Psychologist. She founded Genius Within, a social enterprise whose services include productivity and career coaching for around 4000 neurodivergent adults, worldwide each year.

Dr Sandra Diller is a certified coach (University of Salzburg, CoBeCe), trainer (LMU Munich), and mentor (LMU Munich, Center of Leadership and People Management). While working as a coach and trainer, she researches on coaching, training, mentoring, and leadership and teaches personnel and leadership development at the University of Salzburg and University of Seeburg.

Professor Jonathan Passmore is Senior Vice-President of CoachHub and is a Professor at Henley Business School. He is a Chartered Psychologist and an accredited coach with the ICF and EMCC, as well as holding qualifications in team coach and coach supervision.

Dr Natalie Lancer is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society's Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to [email protected]

https://www.bps.org.uk/member-microsites/division-coaching-psychology

© British Psychological Society 2022