By The Coaching Question Podcast
The podcast currently has 41 episodes available.
In this episode we continue our exploration of the application of Transactional Analysis in coaching. We build on the previous episode with our fictional case study of Adam.
Adam has moved into a management role where he is managing colleagues who were once teammates, and he is finding it hard to manage their performance.
We share various coaching techniques we might employ to support Adam, enabling him to understand how best to work with other people. The transition into managing colleagues who were once teammates is one that often comes up in coaching, and we explore how valuable TA can be in understanding how our unconscious drivers can influence our behaviour.
Listen to this episode to learn various coaching techniques that coaches might employ such as using the ‘allowers’ approach in TA, reframing, non-violent communication, somatic coaching and unpacking beliefs.
In this episode of the Transactional Analysis series of The Coaching Question Podcast, we explore how we might apply TA in our coaching practice using a new fictional case study of a client called Adam.
Adam has recently been promoted to his first 'Manager of Manager' role, struggles to say no, delegate, deal with poor performance and is at danger of burning out. Building on the previous episode, we explore his behavioural drivers and using his challenges as a lens, we illustrate the practical application of TA.
We share how generating awareness of Driver behaviour leads to clients becoming more aware of the choices they have available to them, rather than sticking with automatic behaviour that their early experiences have taught them.
Listen to this episode to understand more about how TA can add value to coaching challenges and reflect on your own possible triggers and beliefs.
References:
In this episode, we continue to delve into Transactional Analysis (TA), with our fictional client named Alicia. Alicia has brought two challenges to coaching; difficulty delegating and a tendency to please others.
You’ll hear about the concept of behavioural drivers within TA, which are behavioural tendencies that we learn in childhood and carry with us into adulthood. In many ways they are a strength, but they can be over-pronounced which can lead to difficulties and stress. In Alicia’s context the behavioural drivers that have made her successful in the past are now getting in the way of her being successful.
Listen to this episode to learn how, as Executive Coaches, we employ our knowledge of behavioural drivers along with other TA tools such as the Drama Triangle to support clients in increasing their self-awareness.
In this episode, we dive into the practical application of TA in a coaching scenario using a fictional character Alicia, who represents a typical client struggling with saying no, setting and maintaining boundaries, resulting in potential burnout.
With Alicia as a fictional case study, we discuss how we might support her as Executive Coaches skilled in applying TA to our work. Building on the PAC model shared in an earlier episode, we use TA to identify possible triggers that might move Alicia into her child ego state when she feels lacking in confidence. We then talk about the importance of becoming trigger aware and managing one's state to shift into the adult ego state. We touch on the challenge of working with deeply embedded patterns and how this can be sensitively done within a coaching relationship.
We mention the Feedforward process developed by Marshall Goldsmith and compared with feedback it is generative and focused on the future rather than the past.
Listen to this episode to understand how the PAC model can be practically applied to a coaching topic, and how our client’s experiences earlier in life can affect their behaviour in the here and now.
Resources:
https://marshallgoldsmith.com/articles/try-feedforward-instead-feedback/
In this episode, we build on our introduction to TA by introducing the Drama Triangle.
Explicitly using the Drama Triangle is a technique that is hugely valuable in supporting clients to understand the roles they play in relationships with others. Coaches love working with this tool because it is visual and easy to understand. We present the core idea that as human beings, we are relational, and in our relationships, we play what in TA is called ‘games’.
Listen to this episode to learn about how, as human beings, we can find ourselves unconsciously caught up in relational dynamics that are unhelpful. We tend to interact with others in different ways to receive recognition, and we may find ourselves feeling surprised, irritated, frustrated or even angry following an interaction with another person.
You’ll learn how insightful the drama triangle can be for supporting clients when they have brought some form of a relational challenge to coaching.
In this first episode of Season 4 of The Coaching Question, we introduce the theme of the season - Transactional Analysis (TA) and its application in coaching.
We find that TA offers a valuable lens for coaching, and in this episode we briefly share some of the core ideas offered by TA and highlight how these can support clients to deepen their self-awareness and gain new insights.
Listen to this episode to understand where TA is positioned in relation to other coaching approaches. We share our perspective on the nature of TA, which encompasses both psychodynamic and in-the-moment techniques. TA reflects the importance of how behaviours learned and decisions taken in the past influence our behaviours and actions in the present. Given that TA involves an element of acknowledging the past, we also clarify the distinction between coaching and therapy.
You’ll learn how TA can be practically applied in coaching sessions as we introduce the concept of the Parent-Adult-Child ego states, and how, by raising awareness of these in coaching, clients gain insights into their patterns of behaviour. Transactional Analysis offers a very valuable framework for coaching, helping clients to gain self-awareness, challenge limiting beliefs, and develop new strategies for personal growth.
In this special episode, we chose to reflect on endings in coaching. Gregor was one of four coaches who contributed to an article on this topic for Coaching At Work, and we wanted to take the opportunity to think this through together on our podcast.
We talk about the emphasis that is placed on the start of coaching engagements, and the importance that is placed on the results that are achieved. Yet, ending a coaching engagement well is a topic that appears to have received less attention, but is crucially important. Listen in if you’d like to learn more about how we can best end coaching engagements.
About the article:
Further to a webinar on ‘Ending Well’, organised by APECS (The Association for Professional Executive Coaches and Supervisors) in November 2021, there was a general recognition that very little had been written on practices related to ending with coaching clients. Wanting to address this topic further, four coaches who had attended the webinar penned an article for Coaching At Work. This has now been published in the May 2022 edition. The intent of the article was to start an inquiry, which may lead to further research that could define and propose best practices within the profession.
Resources:
Coaching at work - https://www.coaching-at-work.com/
APECS - https://www.apecs.org/
In this episode we consider the relevance of leaders integrating coaching skills into their day-to-day work. We reflect on coaching as a mindset and an approach, which can be seen in the way they behave. We discuss some examples of coaching skills that a leader may begin to introduce to their repertoire, such as developing a coaching presence, creating space for others to think, active listening and demonstrating curiosity.
Coaching is highlighted by McKinsey as the number one skill citizens will need in the future of work.
Listen in to this episode if you are interested in learning more about cultivating a coaching style of leadership in your organisation.
Resources:
Mckinsey article - “Defining the skills citizens will need in the future world of work”: https://www.mckinsey.com/industries/public-and-social-sector/our-insights/defining-the-skills-citizens-will-need-in-the-future-world-of-work
Logical levels of learning: https://www.skillsyouneed.com/lead/logical-levels.html
Reference for Nancy Kline’s Time To Think Pairs process: https://cdn.southampton.ac.uk/assets/imported/transforms/content-block/UsefulDownloads_Download/BE99E9F85CF5447B8537AE3625B93814/Instructions-Thinking-Pairs.pdf
WAIT acronym - Why Am I Talking?
In this episode we explore how we can use metaphors in coaching and how this wonderful tool, that is actually ever present in our language, can help coaches, their clients, leaders and organisations.
Metaphors offer us a symbolic language that goes beyond the limitations of the english language and provides us with a completely different way of expressing ourselves. This can be hugely powerful in coaching when, as a coach, we may offer our client feedback in the form of a visual representation of what we are seeing and/or hearing, or for a client to use as a way of expressing what they are feeling and experiencing. This can open up new learning and insights for the client, and enable them to shift their perspective and achieve transformational change. We share some stories from our coaching practice and reflect on the use and value of metaphor in our coaching sessions with clients.
Listen in to this episode if you are curious about the role of metaphor in coaching or if you’d like to learn how metaphor can facilitate change.
In this episode we sit down with Anna Carus-Wilson of Frank Partners. Anna is a professional actor who works with leaders in business and we wanted to talk to her about the work that she does, and explore the parallels with our work as coaches.
Frank Partners are a team of highly skilled facilitators and coaches who bring the practical, playful, resilient and creative nature of the rehearsal room into the business world. They have a particular specialism in helping people to become more confident, brave and skilled communicators through their workshops and one to one work.Given that much of our work as coaches is about working with our clients to develop their impact, presence, credibility, leadership and communication, we knew there would be some similarities in the work we do.
We share stories as we explore how both actors and coaches create safe environments in which people can experiment and rehearse conversations, receive feedback and deepen their self awareness. We also conclude that just as actors are often improvising in the moment, coaches dance in the moment with their clients moving alongside them wherever they go - also a form of improvisation.
As coaches there is much that we can learn from actors, and for HR practitioners, there is huge value to be gained from moving towards more experiential and challenging behaviour change programmes.
About Anna Carus-Wilson:
Anna is one of the founders of Frank Partners alongside Neil Bett, and like all of the Frank team is a professional actor by background and training. She works with clients like Nike, Vodafone, Dyson, Burberry and News UK to create bespoke programs that help people communicate better.
Resources:
Patsy Rodenberg - 2nd Circle: https://youtu.be/Ub27yeXKUTY
The podcast currently has 41 episodes available.
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