Today on The Coffee Experts Club Podcast we are talking about a very important subject: COST OF GOODS SOLD! This is a strategic concept that can help your shop stay profitable even when growth declines. Listen in for some good insight into the minds of The Coffee Experts and learn some more about how you could even take advantage of their experience and expertise at your own shop!

0:00 Introduction

0:48 Drew Moody went to Heaven

6:48 Deals for independent coffee owners

12:48 Be smarter with what you're paying for

14:54 Understand the trends of your shop

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Today on the Coffee Experts Club podcast Ben and Drew chat with Cordy Anderson, a 100% verified coffee roaster. He shares great insights into what it looks like for coffee shops to roast their own coffee and maybe even get into wholesaling themselves! If you've ever wondered what it would look like for your shop or future shop to roast your own coffee, this will be a great episode for you!

0:00 Introduction + Cody's background

2:33 Roasting by the pound

4:33 Famer and supplier relationships

6:28 What it takes to roast your own coffee

9:00 How to self educate on coffee roasting

10:26 New vs used machines

11:52 Complications in the coffee industry

14:36 Here's how to get started roasting

17:27 Wholesaling the beans

19:53 Pricing

21:37 Picking a distributor

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Every industry has its "best practices" that have been going on for some time and eventually become a sort of poorly functioning relic. The coffee industry is no different. Who is still using stamp cards at their local coffee shop for example? Today the experts talk about the importance of innovation and give some real examples of how allowing innovation to come in has truly helped some shops. And even how that innovation is sometimes pushed back against by old guards sort of mentality.

0:00 Introduction

2:17 Innovation and stamp cards

3:05 Runners

4:16 Ego as an obstacle to innovation

6:01 Innovation can come from listening to your customers

7:50 Happy hour for a boost in the summer slump

14:42 Don't undervalue loyalty

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Drew got a chance to pop into a Black Rifle Coffee while working in Texas. In this episode we break down his insights into the company as well as additional observations from Ben and Aaron. We cover the unique origins and marketing of Black Rifle Coffee and share our outside opinions. Maybe this is a new location you should check out. We'll let everyone decide for themselves.

0:00 Introduction

1:22 Drew visited Black Rifle Coffee

3:12 Running it backwards

4:00 The Black Rifle customer and marketing

7:11 All in on the culture of Black Rifle

8:20 Is less more?

11:21 Walgreens vs Costco

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Welcome to The Coffee Experts Club! In this episode, we dive deep into the world of coffee shop management and share invaluable insights on how to help your coffee shop stay at its most profitable.

Join our esteemed panel of coffee connoisseurs and industry veterans as they share their expertise, experiences, and strategies for success. From effective cost management to innovative marketing techniques, this episode covers a wide range of topics that will empower coffee shop owners, managers, and enthusiasts alike.

Tune in to The Coffee Experts Club and unlock the secrets to keeping your coffee shop profitable!

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Today Ben and Drew chat with Tasha Frey, regional manager with The Human Bean Coffee in Reno, NV. She shares with us her insights into managing stores: hiring, firing, etc. If you are interested in advancing your own career in coffee this episode will have great insights for you. Give it a listen and let us know what you think!

0:00 Introduction

2:00 The coffee days of summer

3:01 Dealing with baristas all wanting the same days off

8:44 Pros and cons of headset stands

9:57 Building up to a grand opening

14:13 Giving away drinks as a strategy for new coffee stands

17:14 New trends in coffee

18:11 Uses of a loyalty program

23:29 Other deals and promotions

25:59 Challenges in the coffee industry

35:29 Words of wisdom for new coffee shop owners/operators

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Today the Coffee Experts chat with Phoenix Woodrich about the joys and journey of moving up the ranks of Coffee Roasters. Phoenix was actually mentored by our own Drew Moody after getting a chance to work at her favorite local coffee spot. Along the way, Phoenix gained a lot of insights into people and how to identify who else deserves a shot at leadership within a company.

0:00 Introduction

0:53 A coffee journey begins

3:42 Getting started as a new barista

12:46 The secrets to an electric culture within your shop

16:24 Best types of interview when hiring

20:20 Growing managers from within

25:24 On the job training as a first time manager

30:06 Last words of wisdom from Phoenix

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Today on The Coffee Experts Club the guys open it up for Q&A from club members using their resources to aid their own coffee businesses. Listen in for some good tips that are sure to help you in your own coffee journey!

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Have you given any thought to the maintenance side of owning or running a coffee shop? Today we chat with Verick Angel of Black Rock Coffee. He oversees facilities, maintenance, contractors and projects for 14 locations. This conversation will open your mind up to all that needs to happen on an ongoing basis to keep your shop running smoothly.

0:00 Introduction + Meet Verick Angel

2:44 All about counter tops

6:24 The most overlooked coffee shop item that's likely to break

7:56 Dealing with air conditioning units

10:54 Ice machines

12:54 The importance of preventative maintenance

18:04 User error

20:08 Verick's gold nugget of wisdom

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Today on Coffee Experts Club we welcome a special guest, Jordan Angelo who has served in every role from Brista to HR to Regional Manager. She gives us insight into what is really meaningful about being on a coffee team and the experiences of transitioning one role to the next. And how the preparation for life is sometimes best acquired through coffee university.

0:00 Introduction +Welcome Jordan's path to success

8:40 Giving away responsibilities and taking on new ones

15:17 HR in the coffee world

27:08 Coffee is like a university

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