The Complaining Cow

An entrepreneur, businessman, investor and passionate philanthropist, John founded AO in 2000. He  is an active, long standing supporter of OnSide Youth Zones.

John talks about setting up AO.com, the challenges he faced then and now and what's in the future for AO and him. He also talks about what success means to him and the importance of customer service.

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Zoë discusses why and how she started Kiddiwhizz, the Dragon's Den experience, the challenges and plans for the future.

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Helen Dewdney aka The Complaining Cow, turns the tables on BBC Radio London's Eddie Nestor, on whose daytime radio show she has often been a regular guest. Talking about his background and radio work, as well as finding out how good he, an East Londoner, might be at complaining? Also discuss stories that he’s covered that stay with him in his head even when he doesn’t want them

The longest interview on The Complaining Cow Consumer Show so far!

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Susan talks about how and why she set up The British Craft House and how Etsy's treatment of sellers is helping her expand to take on the online giant.

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Dr Marianne Trent talks to me about entrusting your mental well-being to qualified and regulated mental health professionals. In a society where self-help trends and there's a growth in people calling themselves coaches, therapists and psychologists and expert by experience abound what do you need to know when choosing someone to help you?

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Chris talks about the issues Evri has faced, that Who are the best – and worst – parcel delivery companies? Citizen Advice table, recruitment, training and retention, customer service improvements, challenges and what's to come.

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Richard talks about his work, how he started, The Repair Shop and his new business

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Janine talks to Helen about the effects of not decluttering on your health, the ways to declutter, the decluttering cycle and provides lots of tips 

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Helen Tudor is a multi-award-winning entrepreneur LinkedIn expert. Highly respected and credited for thousands of business owners finding leads and generating income on LinkedIn she is also well known for her “£99 thing". Here the Helens discuss how over the last 7 years Helen T has taught thousands of people how to make money on LinkedIn and how anyone can make money doing her "£99 thing”.

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