The Computer Business Podcast

The Computer Business Podcast episodes:

• 05.28.2017

  CBP: Final Episode

  This is the last episode of the Computer Business Podcast. What?! But we have another, awesome-er show….listen to learn more:

  
• 03.07.2017

  CBP 068: Product Recommendation Tips with Shannon Morse

  Today we have podcaster and tech pundit Shannon Morse of Hak5 and TekThing on the show to talk about how to make the best recommendations to your client.  We also talk about where to go to get the best and most...

  
• 02.21.2017

  CBP 067: Maximizing the Impact of Social Media

  In this episode Paco and I discuss strategies for maximizing the impact of your social media presence to get more engagement and, ultimately, more clients. Also we answer an email question asking if programming is still a viable career path...

  
• 02.07.2017

  CBP 066: How to Charge Premium Prices

  Today we have Lisa Hendrickson back on the show to talk about how to position yourself as an expert so you can charge premium prices.  We’ll talk about strategies and tips to help you charge top dollar for your services…and...

  
• 01.25.2017

  CBP 065: Building Customer Loyalty

  Today we have Carol Roth on the show.  She’s an independent business advisor and brand spokesperson who shares with us the new rules of customer loyalty and how to ensure your customers stick with your brand in this new fast-paced...

  
• 01.11.2017

  CBP 064: Wins and Fails from 2016

  Today we will be taking a look back at 2016 to discuss the progress we made on our goals and then we’ll be revealing our goals for 2017.  Where did we fail and what were our big wins? We’ll also...

  
• 12.22.2016

  CBP 063: Video Marketing Tips

  Today we chat about video marketing with Tom Lawrence of Lawrence Systems.  Tom has had great success making a name for himself and his company via videos.  Learn things like what content works best in videos and how to leverage...

  
• 12.07.2016

  CBP 062: Negotiation Techniques

  Today we have Kwame Christian of the American Negotiation Institute to talk about using negotiation techniques in your business.  He’ll talk about how to negotiate higher fees for your services and how you can use these techniques in every aspect of...

  
• 11.22.2016

  CBP 061: The Upside of Upselling

  Today we have two guests for the price of one as we welcome Michael Sherwood and Alex Smith of Malwarebytes on to talk about how to effectively upsell.  Learn why the simple act of really listening to your clients can be...

  
• 11.07.2016

  CBP 060: Hiring and Firing

  On this episode I interview Alison Gerlach, also known as the Unapologetic Capitalist, about hiring and firing.  In the interview she answers questions like: When is it the right time to hire your first employee?  How can you find the...

  
• 10.25.2016

  CBP 059: How to Increase Cashflow with Victor Antonio

  On this episode Paco interviews Victor Antonio of the Sellinger Group and Life or Debt On SpikeTV about how cashflow and sales work hand-in-hand.  Plus they discuss importance of knowing your customer and how to quantify your value proposition. We also...

  
• 10.10.2016

  CBP 058: Preparing Your Business for the Holidays

  On this episode we have Dave Walker of BizHive.com to talk about preparing your business for the holiday season. Learn the importance of measuring your past holiday seasons and what types of customers it’s best to market to during this...

  
• 09.27.2016

  CBP 057: Helpful Book Picks to Jump Start Your Computer Business

  In this episode Paco and I are going to discuss some of our favorite business books.  These are books that have helped us grow our businesses and get a better perspective on what it takes to be successful. Plus Paco talks...

  
• 09.12.2016

  CBP 056: Increase Authority with Social Media

  On today’s episode we have an interview with Brittany Bullen of NerdyGirl.co to discuss curating content for social media.   You’ll learn if social media is still worth the effort and how to save time and headaches so you can make...

  
• 09.01.2016

  CBP 055: Leveraging PR to Work for Your Business

  On today’s episode we talk with Josh Elledge, who is the founder of upendPR.com, about how to build buzz around your business and yourself.  How do you get the attention of local media?  How do you become the go-to expert...

  
• 08.16.2016

  CBP 054: Streamlining Your Business with Process Automation

  In this episode we talk with Robert Reichner and Troy Anderson from RepairShopr.com about automating the recurring tasks in your business to save time and make your business run more efficiently. Also Paco recaps Channelcon 2016, I talk about a simple...

  
• 08.02.2016

  CBP 053: Improving Your Web Presence

  On today’s episode I’ll be talking about how to improve your web presence.  If you’re not getting the kind of results out of your online marketing that you’d like, this is the episode for you. Plus Paco and I recap...

  
• 07.20.2016

  CBP 052: Computer Business Metrics You Should Be Tracking

  On today’s episode we have a chat with return guest Bruce Corson of Patient Computer Help for Grownups.  He has a great system for tracking different business metrics in a simple spreadsheet.  We’ll dive into the different metrics he tracks,...

  
• 07.06.2016

  CBP 051: How to Unplug from Your Computer Business

  Today on the 51st episode of the computer business podcast we bring on the Podnutz crew to talk about how to prepare when unplugging from your business to head for an event or vacation. We will be talking about what’s...

  
• 06.24.2016

  CBP 050: Our Favorite Episodes

  Today we celebrate the 50th episode of the computer business podcast by reflecting on our favorite episodes of the past.  Plus, we revisit our goals that we set for our business at the beginning of the year. Also, Paco will...

  
• 06.09.2016

  CBP 049: Investing in Yourself

  Today we have Marvin Bee of maninthevan.net back on the show.  Paco interviews him about investing in yourself, touching on topics such as the importance of growing your skill set, minding your health, and how those things can help grow...

  
• 05.24.2016

  CBP 048: How to Acquire Business Clients

  Today Paco interviews Jorge Hernandez of 123 Computer Repair, a part-time computer business owner who has had great success getting business clients.  Learn about the systems Jorge uses to acquire business clients and how he manages these clients while juggling...

  
• 05.11.2016

  CBP 047: Personal Computer Coaching

  Today I have an interview with Tara Grey of Computara who bills herself as a Computer Anxiety Therapist.  She is a personal computer coach who makes a living giving one-on-one computer lessons to individuals.  We talk about how she got...

  
• 04.27.2016

  CBP 046: All About Email Marketing

  Today is all about email marketing, as we interview Tom Tate from Aweber, which is the email platform that I use in my business.  We chat about the best ways to collect email addresses from potential customers and then what...

  
• 04.12.2016

  CBP 045: Making the Transition to Full-time Business Ownership

  Today Paco interviews Aaron Michael, owner of Techy Tutors, a computer repair business in San Diego.  They chat about making the transition from part-time to full time business ownership.  They’ll touch on topics like how to prepare your family, how...

  
• 03.29.2016

  CBP 044: How to Market Like a Big MSP

  Today we’re going to talk about how to market your computer business like a bigger MSP.  I’ll be speaking with Aaron Mangal, Business Development Manager for Network Remedy, a full-service Managed Service Provider in Silicon Valley.  We’ll go into how...

  
• 03.15.2016

  CBP 043: How to Get More Client Referrals

  Today we talk about how to create a client referral machine with business coach John Pyron of John Pyron Coaching. He shares his proven system for leveraging your existing customers to get more of the right kinds of clients. Also...

  
• 03.01.2016

  CBP 042: How to Legally Protect Your Computer Business

  In today’s episode of the Computer Business Podcast we interview David Lizerbram, a business law strategist, about branding, contracts and other legal topics to help you navigate the complex world of business law. Also Paco talks about a hiccup in...

  
• 02.16.2016

  CBP 041: Investing in the Right Tools for Your Computer Repair Business

  In today’s episode of the Computer Business Podcast we have Marvin Bee of ManInTheVan.net talking with us about the importance of investing in the proper tools for your computer business. Also Paco talk about the tools he’s invested in, we announce...

  
• 02.03.2016

  CBP 040: How to Effectively Market Your IT Businesss

  In today’s episode of the Computer Business Podcast we have double the fun with two featured guests, Nate Teplow and Joe Travano of Continuum’s MSPRadio podcast.  We chat about the best practices in marketing your IT services and how you...

  
• 01.20.2016

  CBP 039: Security Best Practices for IT Service Providers

  In today’s episode of the Computer Business Podcast we interview Dodi Glenn, Vice President of Cyber Security at PC Pitstop, about the threat landscape of 2016 and security best practices for computer business owners. Also Paco discusses a merchant services headache, we...

  
• 01.06.2016

  CBP 038: Setting Goals for 2016

  In today’s episode of the Computer Business Podcast Paco and I will discuss our plans and goals for 2016, both for our businesses and for YFNCG. We also talk about the cool tech gifts we got for Christmas, we answer an...

  
• 12.30.2015

  CBP 037: 2015 Year in Review

  In today’s episode of the Computer Business Podcast Paco and I will take a look back at the lessons we learned this past year.  We’ll reflect on the tactics and strategies that worked for us and helped us to grow...

  
• 12.09.2015

  CBP 036: Using Webinars to Grow Your IT Business

  In this episode of the Computer Business Podcast we’ll be talking about webinars and how you can use webinars to grow your computer business. Also, I’ll recap my trip to WordCamp US, Paco talks about his experiences with his RMM...

  
• 11.24.2015

  CBP 035: Computer Business Insurance

  In this episode of the Computer Business Podcast we will be talking about business insurance with Martha Dominguez of Country Financial.  This is a topic we’ve been wanting to cover for a while now. Also I’ll give you an update on...

  
• 11.11.2015

  CBP 034: Payment Collection Strategies

  In this episode of the Computer Business Podcast we’ll be talking all about how to make sure you get paid! More specifically we explore payment collection strategies with Mike Slodowski of Ctrl Alt Delete, a computer business owner who also works in...

  
• 10.27.2015

  CBP 033: Getting the Most Out of Facebook Advertising

  In this episode of the Computer Business Podcast we’ll be talking all about social media marketing.  In the featured topic I’ll be chatting with Ian Alexander about how to maximize your Facebook advertising, plus Paco and I discuss the potential untapped...

  
• 10.15.2015

  CBP 032: Health Tips for Computer Business Owners

  In this episode of the Computer Business Podcast we’ll be talking all about how to stay healthy as a computer business owner with health tips from Eric Metzner of No Ware Computer Repair, who lost over 100 pounds while running...

  
• 09.29.2015

  CBP 031: Growing Your Computer Business with Peer Groups

  In this episode of the Computer Business Podcast we will be talking about how to take your computer business to the next level with the power of peer groups.  Joining us is Steve Alexander of MSP-Ignite to discuss the different types of...

  
• 09.15.2015

  CBP 030: How to Handle Problem Customers

  In this episode of the Computer Business Podcast Paco talks to Andres Quiroz of Gr33nInk about techniques to use when dealing with upset or angry clients. Also, we’ll hear from Paco about his experiences at the ChannelPro conference, we’ll be answering...

  
• 09.02.2015

  CBP 029: Getting Started with Managed Services

  In this episode I’ll be talking with Chris Amori of Virtual Administrator about some of the best ways to get started moving your computer business into managed services. Also I’d like to welcome Paco Lebron as the new co-host of the Computer...

  
• 08.19.2015

  CBP 028: Tips for Growing A Part-Time Computer Business

  In this episode I’ll be talking with Paco Lebron of Prodigy Teks about how to maximize the effectiveness of your part time computer business. Also I have a ChannelCon recap, some exciting news about Tech Site Builder, and in the...

  
• 06.22.2015

  CBP 027: Grow Your Computer Business by Specializing, with Lisa Hendrickson

  In this episode I welcome back to the podcast Lisa Hendrickson of Call That Girl! We talk about how her move into specializing in Office365 has really helped to grow her business.  Also on today’s show we introduce our first...

  
• 05.18.2015

  CBP 026: How to Handle Slow Periods

  In this episode I’ll be talking to Scott Sanders, owner of Affordable Technology Solutions LLC, who also started a LinkedIn group called IT Business Owners Group. We’re going to talk about his business, some of the things he does to...

  
• 04.27.2015

  CBP 025: Tips for a Struggling Computer Business

  In this episode I talk with Jay Plank, a computer business owner who is struggling to grow his business.  We will talk about strategies to help get him back on track, including how to avoid overwhelm, retain customers, and effectively...

  
• 03.09.2015

  CBP 024: Recurring Revenue Ideas for Computer Business Owners

  In this episode of the Computer Business Podcast, we’ll be talking about recurring revenue.  What is recurring revenue?  Why do you need to implement it in your business?  How can you build it into your business processes? Plus I’ll reveal...

  
• 01.08.2015

  CBP 023: Automating Your Computer Business

  In this episode I’ll be talking about tactics you can use to automate your computer repair processes with Ian Alexander of Repair Tech. Also I’ll be reading some reader emails about starting off on a shoestring budget, and how to...

  
• 11.20.2014

  CBP 022: Moving from Break/Fix to Managed Services

  In this episode I’ll be talking with Corey Fruitman, the owner of Instant Housecall.  We’ll chat about strategies for moving from break/fix into managed services and how good remote support software can help you with that transition. Also, I’ll be...

  
• 11.03.2014

  CBP 021: Non-profit Computer Repair

  In this episode we’ll be exploring the world of non-profit computer repair.  I’ll be talking with Dave Hundley, who is an employee at a non-profit repair and recycling organization.  We will chat about how his organization operates and how you can...

  
• 09.22.2014

  CBP 020: Mobile Device Repair

  This episode is all about mobile device repair. How do you get started? What tools do you need? And most importantly, is it even a service you should offer in your computer business at all? I talk about all of...